Why roadsurfer?
TEAM SPIRIT & TEAM EVENTS: Enjoy a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit – plus regular team events like sports sessions, BBQs, or simply an after-work drink at your station.
CAMPER BUDGET: You’ll receive an annual free rental for our campers so you can experience the #happyroadsurfing lifestyle yourself.
DISCOUNTS & BENEFITS: Take advantage of our corporate benefits platform, the Travel Industry Card, and Family & Friends discounts.
DEVELOPMENT & GROWTH: Growth plays a key role at roadsurfer! At our regular Station Life Camps and Trainings, you can connect with team members from around the world and boost your skills, whether it's about vehicle knowledge or customer service – always guided by our Learning & Training experts.
The Role – Your Passion
Location Development: Together with central departments and your team, you build and manage the location, ensuring smooth daily operations.
Process Optimization: You implement and improve existing standards and bring in your own ideas – for example, for vehicle handovers and returns.
International Collaboration: You work closely with roadsurfer teams in other countries to continuously improve processes.
Team Leadership: You lead your team with empathy, clear communication, and a supportive style that creates clarity, drives performance, and helps your team grow.
Recruitment: You build your team and find talents who share your enthusiasm.
Fleet Management: You keep an overview of the vehicle fleet, ensure its condition, and coordinate with local service partners.
Customer Care: You know our products – myroadsurfer, abo, spots, and rent – and provide friendly, competent advice so customers become happy roadsurfers on Europe’s roads.
What you need to surf the wave with us
Successfully completed training or studies in a relevant subject area or comparable qualification.
At least 1–2 years of relevant work experience, preferably in car rental, tourism, or similar – career changers are welcome.
Initial experience in team leadership is a plus – what matters most is empathy, good communication skills, and a supportive leadership style that creates clarity, drives performance, and helps your team grow.
Strong service and customer focus with a friendly and open attitude.
Practical and solution-focused mindset with enthusiasm for a varied role.
Excellent English skills plus fluency in the local language of the country you apply for.
Driver's license Class B.
Your Salary
We ❤️ transparency. The salary range for this position is between 38,400 EUR and 43,000 EUR gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.
Ready to surf?
We look forward to receiving your application! If you have any questions, feel free to reach out to us at [email protected], and we will get back to you as soon as possible. Please apply exclusively via our application tool – this ensures nothing gets lost and allows us to process your application quickly.
ABOUT #ROADSURFER
We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!
Skills Required
- Successfully completed training or studies in a relevant subject area or comparable qualification
- At least 1-2 years of relevant work experience, preferably in car rental, tourism, or similar
- Initial experience in team leadership is a plus
- Strong service and customer focus with a friendly and open attitude
- Excellent English skills plus fluency in the local language of the country you apply for
- Driver's license Class B
What We Do
roadsurfer was founded in 2016 and is the world's leading expert in campervan travel with its colourful campervans for rental, subscription and sale as well as the roadsurfer spots platform. The roadsurfer campervan promise: Ready-to-go camping package, flexible cancellation or rebooking, unlimited free kilometres and always the latest campervan model. The Munich-based company's core business - the hire and sale of campervans - is represented at over 70 locations in 14 European countries: Germany, France, Spain, Portugal, Austria, Italy, Belgium, the Netherlands, as well as England, Scotland, Ireland, Switzerland and in Sweden and Norway. In 2022, roadsurfer opens its first station in the USA, in Los Angeles. In 2024, the locations in Las Vegas and San Francisco will be added, as well as two stations in Canada: Vancouver and Calgary. In 2024, the camper expert will have a fleet of almost 8.500 campers worldwide, including VW, Mercedes Benz, Ford, Westfalia, Knaus and Bürstner. The company has developed into a digital lifestyle travel brand in the growing global outdoor travel market, not least thanks to the launch of roadsurfer spots. Attention job seekers: If you want to start with us, you have to expect that our team is just as addictive as a road trip with our iconic campers. Surf the camper wave - we are curious about you!
