Stevens Transport

Operations Manager - Intermodal

Reposted 2 Days Ago

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Dallas, TX, USA

In-Office

Senior level

Logistics

The Role

The Operations Manager oversees logistics activity, ensuring optimal freight movement, managing customer orders, and developing contingency plans. Responsibilities include monitoring performance, negotiating rates, and producing reports.

Summary Generated by Built In

Department:

Operations

Job Description:

JOB SUMMARY: The Operations Manager has direct oversight and influence over all logistics activity within a defined geographic market.

Overall, you are accountable for establishing priorities and providing leadership to the people at the core of our company operations who coordinate daily freight movements. On a micro level, you produce ongoing analysis of trailer pools, outbound demand, on-time performance, priority of freight, billing, and other details that challenge your ability to balance multiple needs at once.

Because this role is accountable for the retention of both company personnel and customers, all functions of this position are critical for maintaining a competitive edge and preserving the overall integrity of company services. 

JOB DESCRIPTION:

Key Responsibilities:

Building a positive atmosphere by challenging others to achieve optimal business results
Monitoring balance, capacity, and demand of loads and trucks
Customer order management
Monitoring outbound freight volume relative to customer-awarded commitments. Question inconsistencies as they arise
Developing contingency plans to cover critical situations
Assisting with generating new capacity through rate negotiations for unplanned new lanes and volume
Regular and ad-hoc reporting (P&L, revenue share, load counts, etc.)

QUALIFICATIONS:

Minimum Qualifications:

Demonstrated knowledge of applicable federal/state regulations and DOT regulations
Proficiency in Microsoft Excel reporting functions

Preferred Qualifications:

Familiarity with transportation of temperature-controlled product
Highly organized and communicative, especially in the development of actions plans and to ensure accountability and follow-through
Ability to perform in a demanding, deadline-driven environment with rapidly changing priorities
Some knowledge of the AS/400 operating system preferred
Ability to handle high volumes of inbound communications

SKILLS & ABILITIES:

Team Building
Leadership
Analysis
Decision Making
Customer Service
Problem Solving
Strong Communication
Prioritization
Excel
MS Office
Ad-hoc reporting

PHYSICAL DEMANDS:

Prolonged periods sitting at a desk and working on a computer
Regular use of hand and finger dexterity

WORK EXPERIENCE:

5+ years of management experience within or directly related to the transportation industry

Workshift:

Education:

In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.