About the role
As Operations Manager, you’ll run events on the floor and keep the behind-the-scenes work moving. Most of your time will be spent leading events as the banquet captain: setting up, directing staff, and making sure the day goes well for the couple and their guests. The rest is admin: ordering liquor, building the event staff schedule, and training and overseeing the team. If you like being hands-on at events but also want to own the operations side of a venue, this is a good fit.
What you’ll do
Lead event execution: oversee setups, coordinate with vendors, direct event staff, manage timelines, and make sure everything runs smoothly from start to finish
Take care of guests: be the point person for couples and guests, and handle any concerns quickly and professionally
Manage the event staff schedule: build schedules, staff events appropriately, and handle changes as they come up
Order liquor and manage inventory: place orders, keep stock levels where they need to be, and follow all alcohol service and compliance requirements
Train and oversee event staff: onboard new team members, coach and give feedback, and hold the team to our service standards
Anticipate problems and fix them before they affect the event
Maintain health, safety, and cleanliness standards at every event
What we’re looking for
Experience as a Banquet Captain or in a similar leadership role in hospitality, ideally weddings and events
Experience supervising, scheduling, and training staff
Comfort with administrative work like ordering, inventory, and scheduling (experience with liquor ordering is a plus)
Strong organizational skills and the ability to juggle setups, guests, and team leadership at the same time
A sharp eye for detail and a drive to get every event right
A proactive, hands-on leadership style
Alcohol service certification, or willingness to obtain one
Compensation
Hourly, $30 per hour. Quarterly Bonus potential: $1,000
Additional information
Physical requirements: this role includes lifting chairs, moving tables, and helping with event setup and tear-down
Schedule: we work when our guests celebrate, so weekends, evenings, and holidays are required. Admin tasks will be scheduled around events.
For over 40 years, Wedgewood Weddings & Events has been helping couples celebrate life's biggest moments while making the planning process simple and enjoyable. Today, we're one of the nation's largest venue and event companies, with more than 90 locations across the country - and we're continuing to grow.
Our all-inclusive approach allows our teams to focus on delivering exceptional hospitality and creating unforgettable experiences for every client and guest. Whether it's a wedding, corporate event, or social celebration, we believe great events start with great people.
As we continue expanding into new markets, we're committed to investing in our team members. More than 80% of our General Managers and Regional Managers have been promoted from within, creating meaningful opportunities for career growth across the country.
Why You'll Love Working HereCompetitive pay and performance-based bonus opportunities
Medical, dental, vision, life, accident, and supplemental benefits, plus a company-funded Health Reimbursement Account
401(k) with company match
Paid time off, paid holidays, and sick leave
A collaborative, fast-paced culture where initiative is recognized and growth is encouraged
A workplace that 90% of our full-time team members recommend to others
If you're looking for a company that's growing, values its people, and offers the opportunity to build a long-term career in hospitality, we'd love to meet you.
Wedgewood Weddings provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Skills Required
- Passion for weddings, events, and hospitality
- Strong verbal, written, listening, and presentation skills
- Strong organizational and time-management skills
- Strong follow-through skills
- Ability to work weekends, evenings, holidays, and varied shifts
- Ability to remain calm and graceful under pressure
- Ability to relate to diverse team members and clients
- Strong computer skills, including working knowledge of Microsoft Word, Excel, and Outlook
- Ability to perform office and administrative work alongside day-of event operations
- Experience or ability in ordering, inventory management, hiring, training, and event-staff management
What We Do
Wedgewood Weddings is the largest independent chain of special-event facilities in the US. We operate over 50 venues from coast-to-coast and continue to grow! Our collection of beautiful ceremony and reception venues range from country clubs and gardens to historical mansions and rustic equestrian barns. Each event location can be personalized to create the perfect wedding and event experience – and we make sure each couple gets the wedding they want by giving them a dedicated wedding planning team to support all their needs. We LOVE what we do, and it shows: thousands of couples choose Wedgewood Weddings each year on their journey from proposal to married life! For us, every wedding is an adventure. Couples can choose an exclusive package or ‘Build Their Own’ – this customization makes every wedding beautiful and unique. We’re happy to say our team at each venue often become friends with their clients. After all, we can throw a spectacular wedding in as little as three days, but usually, couples like to plan their event months or years in advance. As we progress from initial planning to final details to the big day, we get to know each couple so we can precisely tailor each element to their needs. We dedicate our time and experience to making our clients entire wedding experience equal to the joy they feel as they say, ‘I do.’ *** Part of ZGolf Food & Beverage Services, Wedgewood Weddings is proud to help venue operators at all stages of their business. We provide support to venue managers and owners who need expert advice to unlock additional revenue, owner-operators who want to step back from day-to-day tasks, and companies that find themselves overleveraged. ZGolf Food & Beverage Services works with many stand-alone venues, municipal event centers, and multi-unit private properties for short- and long-term assistance.
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