The Role
Leads front-office operations for a homecare branch, manages client service staff, supports contracts and negotiations, resolves client concerns, ensures staffing coverage, coordinates recruitment initiatives, supports customer satisfaction, and monitors daily operational reporting.
Summary Generated by Built In
Operations Manager
Are you a dynamic, organized leader who thrives in a fast-paced healthcare environment?
Due to continued growth, NurseCore is seeking an experienced Operations Manager to lead our front office operations at our Santa Barbara location.
Reporting to the Area Director for California, the selected candidate will provide leadership, organizational expertise, and operational support to help manage and grow the branch.
Are you a dynamic, organized leader who thrives in a fast-paced healthcare environment?
Due to continued growth, NurseCore is seeking an experienced Operations Manager to lead our front office operations at our Santa Barbara location.
Reporting to the Area Director for California, the selected candidate will provide leadership, organizational expertise, and operational support to help manage and grow the branch.
Key Responsibilities
- Lead, manage, and support the client service staff.
- Assist with contracts and contract negotiations.
- Respond to client inquiries, concerns, and service issues in a timely and professional manner.
- Ensure appropriate staffing and coverage for all clients.
- Organize and manage recruitment events and hiring initiatives.
- Support customer service and client satisfaction activities.
- Monitor and manage daily operational reporting.
What We’re Looking For
We are looking for a high-energy, results-oriented individual with exceptional organizational and time-management skills. The ideal candidate will have strong leadership abilities, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced healthcare environment.
Compensation
Salary Range: starting at $75,000
Actual compensation will be determined based on experience, qualifications, skills, and other job-related factors. The posted salary range represents the good-faith salary range NurseCore reasonably expects to pay for this position.
Benefits
Eligible employees may have access to voluntary benefits, including medical, dental, vision, life insurance, paid time off, and other benefit programs in accordance with company policy and applicable plan terms. Eligibility may vary based on employment status, length of service, and plan requirements. Employee contributions may be required for participation in certain benefit plans.
For more information, please send resume to Michelle Evans at [email protected] or call the Santa Barbara office at (805) 564-4221
California Fair Chance Notice
NurseCore considers qualified applicants in accordance with the California Fair Chance Act. Applicants are not required to disclose criminal history or participate in a criminal background check until a conditional job offer has been made, except where an applicable legal exception applies. If a background check is conducted after a conditional offer, NurseCore will follow applicable California requirements regarding individualized assessment and the opportunity for the applicant to provide relevant information.
Equal Employment Opportunity
NurseCore is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
NurseCore also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.
Skills Required
- Leadership ability
- Strong organizational and time-management skills
- Excellent customer service skills
- Ability to manage multiple priorities in a fast-paced healthcare environment
- Experience in operations management
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The Company
What We Do
NurseCore is a national leader in the medical staffing and home care services industries, specializing in connecting trained healthcare professionals, nurses, and caregivers with medical facilities and families. With over 45 years of experience and 16 offices across 7 states, the company provides essential services including private duty nursing, pediatric care, and home health care, committed to delivering compassionate nursing services 24 hours a day.
