Operations Manager - Float

Building Location:Building C - Duluth Clinic - 2nd Street

Department:48020 SMDC Administration

Job Description:The Operations Manager - float leads assigned clinical areas on a temporary basis while new manager is hired to ensure optimal patient access, clinical quality and financial outcomes. Provides leadership to assigned colleagues, monitors engagement, recruitment and retention best practices, and initiatives. The Manager is responsible for achieving financial targets related to staff productivity, physician and advanced practice productivity, and ensures assigned areas are staffed according to volumes. Implements strategic priorities and executes assigned work with direction and guidance from leadership.

Education Qualifications:

Key Responsibilities:

• Manages fill rates, physician and advanced practice provider schedules and templates daily
• Manages in reach or out reach as relevant to assigned practices
• Implements actions to improve employee engagement
• Ensures standard work is implemented to achieve quality metrics
• Provides coaching, feedback and ensures development conversations are completed for all members of the team
• Serves as escalation point for patient access to care
• Participates in PDSA's and other improvement activities
• Provides input into long-range financial planning, program development and capital planning process
• Delegates work to assigned supervisors if appropriate

Educational Requirements:

• Bachelor’s degree in business administration, healthcare leadership or clinical healthcare field

OR

• Associate’s degree in nursing and ability to obtain bachelor’s degree within 3 years from date of hire

Required Qualifications:

• 3 years of healthcare experience, preferably in a clinical setting or completion of administrative fellowship through Essentia Health fellowship program

Making a Healthy Difference in YOUR life

We understand better than most how important your health is. That is why we offer comprehensive benefits packages that meet the unique needs of you and your family. These benefits include:

• Health Coverage: Medical, dental, and vision insurance options to ensure employees' well-being.
• Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.
• Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.
• Benefit Eligibility: Employees who work above a 0.6 FTE are eligible for most benefits. 

Life at Essentia

At Essentia, you are more than just a number; your role is crucial for delivering exceptional patient care! We value each team member's dedication and offer opportunities for growth, development, and a strong sense of belonging. We're excited to invest in you as a valued member of our team through:

• Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.
• Work-Life Balance: Flexible scheduling, paid time off, and personal leave to help employees manage their professional and personal lives.
• Colleague Resource Groups: Colleague Resource Groups (CRGs) are employee-led networks designed to foster inclusion, belonging, and professional growth within the organization. They offer voluntary spaces for collaboration and socialization, aiming to support members, enhance organizational culture, and engage with the broader community.

Licensure/Certification Qualifications:

FTE:1

Possible Remote/Hybrid Option:

Shift Rotation:Day Rotation (United States of America)

Shift Start Time:8:00am

Shift End Time:5:00pm

Weekends:

Holidays:No

Call Obligation:No

Union:Union Posting Deadline: