Operations Manager - Elliot, ME

Posted 6 Days Ago
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Eliot, ME, USA
In-Office
Mid level
Social Impact • Software
Odeko builds mobile ordering and supply chain management software for coffee shops and cafés.
The Role
Manage daily warehouse operations including picking, packing, routing, dispatching, and shift planning. Hire, train, and coach Ops Leads and hourly associates, enforce SOPs, maintain accuracy, safety, and organization, and troubleshoot floor issues while escalating when needed.
Summary Generated by Built In
About Us

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.

Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. 

Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.

Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.



 

What You'll Own

You'll run the floor.
Picking, packing, routing, dispatching — you're the one making sure it all clicks into place, shift after shift. You build the plan, you adjust it on the fly, and you make the call when priorities shift mid-shift.

You'll build the team.
Ops Leads and hourly associates look to you for real coaching, not just direction. You'll train people up, mentor them through the tough days, and run huddles and handoffs that actually keep everyone aligned.

You'll raise the bar.
SOPs aren't just paperwork here — you're the reason they stick. You'll keep an eye on accuracy, partner with site leadership on what could work better, and keep the warehouse running safe, clean, and organized.

You'll be the go-to.
When something breaks on the floor, you're first on the scene — and you know exactly when to solve it yourself and when to loop in the Site Lead or GM. You'll keep everyone in the loop, up and down the chain, without the noise.

What You Bring

  • 3+ years running warehouse, fulfillment, or logistics operations — you know what a good shift looks like
  • A track record of getting hourly teams to show up and perform, even when the pace doesn't let up
  • Comfort with WMS tools, handheld scanners, and final mile dispatch — or a fast learner's confidence that you'll pick it up
  • A high school diploma or equivalent
  • The stamina for a shift that moves — lifting up to 50 lbs. and staying on your feet, because this job doesn't happen behind a desk

Compensation for this role is up to $70,000 and will be based upon leadership and operational experience.

What you’ll love about Odeko:
  • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
  • Competitive compensation, healthcare benefits, and opportunity for equity
  • Other great perks -  Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Skills Required

  • 3+ years running warehouse, fulfillment, or logistics operations
  • Proven ability to lead and motivate hourly teams to perform under high pace
  • Comfort with WMS tools, handheld scanners, and final mile dispatch (or ability to learn quickly)
  • High school diploma or equivalent
  • Ability to lift up to 50 lbs and remain on your feet for shifts

Odeko Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Odeko and has not been reviewed or approved by Odeko.

  • Healthcare Strength Health coverage spans medical, dental, vision, disability, and life insurance, with employer-paid options and access to FSA and wellness programming. This breadth signals strong core healthcare support as part of total rewards.
  • Leave & Time Off Breadth Time-off policies include generous PTO, paid holidays, sick days, paid volunteer time, and an unlimited vacation policy. These provisions offer wide latitude for rest and personal needs.
  • Equity Value & Accessibility Employees can access company equity opportunities and an employee stock purchase plan, adding ownership potential to compensation. This ownership component can meaningfully augment long-term rewards.

Odeko Insights

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The Company
HQ: New York, NY
150 Employees
Year Founded: 2017

What We Do

Here at Odeko, we believe that humans achieve more when they control their own destiny. That’s why we’re creating best-in-class solutions that empower small businesses to realize their big dreams - starting from our mobile ordering app and supply chain management service. Helping coffee shops and cafés increase their revenue, lower their expenses, and reduce their environmental footprint. We’re a passionate team of dreamers and builders, determined to liberate small businesses from the not-so-fun aspects of the job so that they can focus on what’s fun and important.

Why Work With Us

Odeko is missioned to help dreamers create their mark on the community. We supply nearly 10,000 cafes with inventory and mobile ordering. We have grown 20x in the last year and are backed by the world's leading investors and veteran team. We are looking for folks who care about small business and are willing to fight against the machine of industry

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