Operations Manager DC

At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.

We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.

Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose!  

Education:

• Bachelor’s degree Operations Management, Business, Supply Chain, or in relevant field of study; or equivalent years of related work experience required

Work Experiences:

• 5+ years of related work experience managing a team in an automated warehouse, distribution center, store, or manufacturing environment.

Preferred Qualifications/Value Added:

• Lean Six Sigma Certification
• Project Management Certification
• Logistics/Supply Chain Certification

Skills:

• Strong interpersonal and cross-functional collaboration across the entire DC network, Store, and Corporate divisions
• Demonstrates responsible, ethical, and honest behavior and models Academy’s core values
• Ability to establish goals, provide direction, and communicate action steps necessary to maximize short-term and long-term effectiveness; organizational skills to manage and prioritize multiple projects simultaneously
• Demonstrated ability to facilitate change and directional shifts; with the ability to make decisions and act without having all the information available; change management skills to facilitate, influence, and inspire change at all levels
• Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience
• Establishes rapport and credibility with peers, business partners, team members, and key stakeholders inside or outside the organization
• Champions the development of team members and self; takes actionable steps to improve the knowledge, skills, and abilities to maximize growth and exposure opportunities whether internal or external to the department  
• Enforces safety policies and procedures, sets a safety standard, and models the right behaviors
• Proficient in Windows, MS Office, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), etc.

Responsibilities:

• Ensures operational excellence in all distribution areas, efficient operations of warehouse management system(s) and related equipment, and accountable for inventory accuracy lead time adherence to support the entire supply chain
• Assists GM and/or AGM with the DC's financial metrics, KPI operational goals, people, process, and safety related objectives to drive continuous improvement and efficiency gains
• Supports GM and/or AGM with the evaluation of operational effectiveness and recommends alternatives for work methods, procedures, controls, and headcount needs to achieve accurate and timely processing of merchandise
• Champions a Safety First culture by adhering to Academy’s safety policies and procedures and monitors DC safety metrics on a daily, weekly, and monthly basis
• Leads direct reports and team members to drive accountability; coaches, trains, and develops team by providing consistent, fair, and timely job performance-based feedback
• Anticipates and solve problems, strategically plans for peak volume, seasonal changes, special projects, hot markets, community support, disaster readiness, etc.
• Fosters an engaged and positive work environment by adhering to an open-door policy of communication; integrates purposeful Diversity, Inclusion, and Belonging strategies
• Maintain internal control documentation, effectively perform assigned internal controls, remediate internal control exceptions, and response to internal and external audit requests as necessary
• Responsibilities may change; team member may be required to perform other duties as assigned

Physical Requirements & Attendance

• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures, and rules governing professional team behaviors
• Ability to work a flexible schedule and be on-call at various times
• Must be able to work nights, weekends, and holidays as necessary

Academy is committed to the health and safety of all team members. In this position team members will be required to work safely, report any unsafe working conditions, and adhere to company procedures, policies, and guidelines. Team members are also required to report suspicious activities, concerns or potential theft to management, Human Resources or Loss Prevention.

DISTRIBUTION CENTER WORKING CONDITIONS: There are routine exposures to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position involves physical exertion in an environment that is not climate controlled. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Academy is an Equal Opportunity Employer and does not discriminate regarding employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law.

OTHER REQUIREMENTS

This position may require successful completion of a substance abuse screening in addition to a Criminal Background Check.

Firearms Positions: Requires the handling of ammunition and/or firearms. Extra precaution, safe handling, storage of and transport procedures must be followed to ensure safety and compliance with company policies, local and state laws. All Firearm positions will require successful completion of firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.

Powered Industrial Truck Positions: Requires the operation of a Powered Industrial Truck that will be used to carry, push, pull, lift, stack or tier materials. Extra precaution, safe truck operation and procedures must be followed to ensure safety and compliance with company policies. Team member must have an active PIT Certification (provided by Academy) to operate a Powered Industrial Truck.

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​