Operations Manager - Cotton On Highpoint

Posted 10 Days Ago
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Maribyrnong, Victoria, AUS
In-Office
Entry level
eCommerce • Fashion • Retail
The Role
Manage store operations alongside the Store Manager, including team engagement, scheduling, wage control, productivity, customer experience, commercial performance, visual standards, loss prevention, target setting, and staff development. The role also supports succession planning, employee wellness, and Cotton On’s charitable foundation initiatives.
Summary Generated by Built In

Do you speak fashion? We're hiring! Let’s Chat! 

Born in Australia, loved around the world.  

 

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. 

 

We’re playfully rebellious and always optimistic. Join our world and let's do good things together. 

 

 

Benefits You Will Love… 

  • 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre 

  • Local and Global career growth - progress your career across our 7 Brands 

  • Wellness support 24/7 – mental health, relationships, family + more 

  • Discounts for you and your family - medical, travel, financial + more 

  • Create meaningful change and make a positive difference in people’s lives 

The Role 

  • Working with the Store Manager, embed a culture that builds a team of engaged product and Brand ambassadors within your store 

  • Identifying operational opportunities and making commercial decisions that improve the customer experience and store results  

  • Manage store schedules and wages effectively to achieve productivity, wage targets and operational efficiencies 

  • Help identify the teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession 

  • Planning and communicating targets to motivate the team to achieve goals 

  • Collaborate with the Store Manager & key business partners to lead and deliver visual and loss prevention standards 

  • Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world 

 

 

 

Who are we? 

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.  

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. 

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. 

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected]so we may support you in completing the job application process. 

 

 

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The Company
HQ: Geelong, Victoria
10,370 Employees
Year Founded: 1991

What We Do

Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this. We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big. Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of. We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always. We’re customer-obsessed in everything we do, and believe us when we say the obsession is real! When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference. 20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.

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