Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Manager to join our amazing culture. As an Operations Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.
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Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Manager.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings.
- Coach, council and train the Operations force to improve individual skills.
- Overall responsibility for customer satisfaction on all installed accounts.
- Overall responsibility for execution of contracts – estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.
- Performs other duties and responsibilities as requested or required.
What You’ll Need
- Strong management skills related to Project Management.
- Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills.
- Strong financial analytical skills including cost control.
- Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
Requirements:
Education: College degree, trade school or equivalent experience
Minimum Experience: 3-5 years operations, service or field or project management
- Previous project supervisory
Preferred Experience: (but not required):
- Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare
Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- College degree, trade school education, or equivalent experience
- 3-5 years of experience in operations, service, field management, or project management
- Previous project supervisory experience
- Strong management skills related to project management
- Strong team leadership, team building, facilitation, coaching, mentoring, and employee development skills
- Strong financial analytical skills, including cost control
- Proficiency with Microsoft Outlook, Project, Excel, Word, and PowerPoint
- Experience in electronic, fire alarm and life safety, building automation, or healthcare industries
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What We Do
Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence. At Convergint, our top priority is service in every way — service to customers, colleagues, and community. As an integrator, Convergint works alongside a global network of partners and manufacturers to design, install, and service electronic security, cybersecurity, fire and life safety, building automation, and audio-visual systems for enterprise customers. Our unique and empowered culture, guided by our Values and Beliefs, helps us stay accountable to our mission, and our number one objective: to be our customers’ best service provider. Listed as the #1 systems integrator in SDM Magazine’s Top Systems Integrators Report for the past 5 years, Convergint leads with over 7,700 colleagues and more than 175 locations worldwide. Learn more about who we are and what we do at www.convergint.com.
