Operations Lead

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in Surry Hills, Sydney, New South Wales
Remote
7+ Years Experience
Retail
The Role
As an Operations Lead, you will drive improvement initiatives across venues by identifying process simplifications and technological solutions. You will manage change initiatives, foster relationships with stakeholders, provide insights for operational cost reduction, and develop training programs to support transitions in processes.
Summary Generated by Built In

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

  • Bring your passion and feel the energy 
  • Use your operational expertise to support and drive improvement initiatives across our venues.
  • Be part of the end to end process of initiatives, coming up with ideas and delivering the solution into the business.

As the Operations Lead you will identify opportunities for improvement that focus on simplification of process and technological solutions to enable a more efficient and streamlined operational environment.

You will lead the delivery of process changes that challenge the cost of doing business and partner with Operations Managers and team to deliver initiatives that support cost of doing business improvements across hotels operations.

Sound good? Read on.

Here is a taster of what you can expect in this role:

  • Drive change management initiatives by developing and delivering comprehensive training programs to equip teams with the skills needed for new processes and technologies.
  • Foster collaborative relationships with diverse stakeholders, including supply chain, finance, Ops LT, compliance, Procurement, HR, safety, and format teams.
  • Provide operations support and insights for group services team as we conduct and develop detailed analyses to identify opportunities for operational cost reduction.
  • Deploy initiatives in partnership with the operations teams to ensure adoption and benefits realization.
  • To fully understand all proposed and developing process changes, providing support to stores and venues to embed the change.
  • Evaluate and streamline operational processes to enhance overall efficiency in collaboration with the group services team.
  • Integrate technologies to optimize retail and hotel operations.
  • Assist with the development of compelling business cases, presenting benefits to secure project approvals.
  • Develop and deliver training programs to facilitate smooth transitions during change initiatives.

Qualifications

Now let’s talk about you: 

  • 5-10 years experience in a leadership role in venues or stores.
  • A dynamic leader with a strategic mindset, adept at managing complex stakeholder relationships, and committed to achieving cost reduction targets.
  • Experience in leading and coaching people to achieve overall project requirements.
  • Strong cost analysis and reduction skills.
  • Experience and strength in facilitating workshops and training sessions to various groups of stakeholders.
  • Working knowledge of google.
  • Knowledge and understanding of P&L management and back office processes.
  • Strong planning and organisational skills with ability to work independently, and across video conferencing as appropriate.
  • Able to travel interstate and within state.

The benefits are good too! 

  • We offer flexible working in every sense
  • An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
  • Monthly meeting-free days 
  • Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup

Top Skills

Google
The Company
HQ: Sydney, Surry Hills
7,013 Employees
On-site Workplace

What We Do

At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments.

United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.

Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality.

For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines

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