Operations - Lead

Posted 11 Hours Ago
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Chicago, Drytown, CA, USA
In-Office
Junior
Sales • Manufacturing
The Role
Leads daily operations across multiple departments, improving processes, productivity, quality assurance, staffing, budgeting, customer service, compliance, inventory, and financial reporting. Manages teams, develops employees, coordinates with vendors and cross-functional partners, oversees accounts payable and receivable, and reports operational and cost metrics to senior management.
Summary Generated by Built In
Sample operations manager job description

We owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations team.

Objectives of this role
  • Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
  • Develop, implement, and maintain quality assurance protocols
  • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
  • Ensure that operational activities remain on time and within budget
  • Track staffing requirements, hiring new employees as needed
  • Oversee accounts payable and accounts receivable departments
Responsibilities
  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Work closely with legal and safety departments to ensure that activities remain compliant
  • Oversee materials and inventory
  • Conduct budget reviews and report cost plans to upper management


RequirementsRequired skills and qualifications
  • Two or more years of proven success in an operations management role
  • Strong skills in budget development and oversight
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Proficiency in conflict management and business negotiation processes
  • Knowledge of business productivity software and an aptitude for learning new applications
Preferred skills and qualifications
  • Bachelor’s degree (or equivalent) in operations management, business administration, or related field
  • Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
  • Strong IT skills, including database development
  • Multiple years of financial and account reporting experience
  • Ability to communicate in more than one language


Skills Required

  • Two or more years of proven success in an operations management role
  • Strong skills in budget development and oversight
  • Ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Proficiency in conflict management and business negotiation processes
  • Knowledge of business productivity software and aptitude for learning new applications
  • Bachelor's degree or equivalent in operations management, business administration, or a related field
  • Working knowledge of NetSuite, QuickBooks, and CenterPoint Payroll
  • Strong IT skills, including database development
  • Multiple years of financial and account reporting experience
  • Ability to communicate in more than one language
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The Company
5 Employees

What We Do

MyOrg develops and delivers packaging solutions aimed at reaching consumers globally. Its sales organization researches consumer needs, connects clients with solutions, expands the customer base, and builds long-term relationships. The company emphasizes strategic sales planning, leadership of sales representatives, quota attainment, and close-process management, indicating a business focused on commercializing packaging offerings and growing its market presence through disciplined execution and customer engagement.

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