The Role
Supervise and coordinate warehouse personnel handling materials via conveyors and industrial trucks; enforce production, quality, safety, sanitation, and scheduling standards; ensure forklift inspections and equipment maintenance; train and assign staff, recommend Kaizen improvements, support security, and perform hands-on tasks as needed.
Summary Generated by Built In
Summary/Objective:
In this role, the Operations Lead is under the direct supervisor of the Operations Supervisor/ Operations Manager. The Operations Lead is responsible for coordinating the activities of workers engaged with lifting, transporting, storing and loading materials and products by use of conveyors, industrial trucks or by hand.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In this role, the Operations Lead is under the direct supervisor of the Operations Supervisor/ Operations Manager. The Operations Lead is responsible for coordinating the activities of workers engaged with lifting, transporting, storing and loading materials and products by use of conveyors, industrial trucks or by hand.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Directs, coordinates and oversees warehouse personnel to ensure their time is utilized efficiently to achieve production, quality, sanitation and customer service standards.
- Ensures daily forklift safety inspections, and report any deviations are reported timely to the supervisor/manager.
- Ensures equipment is maintained according to company standards.
- Confers with management to coordinate flow of product and ensure all safety precautions are followed and taken.
- Enforces schedules and estimated labor hours required for effective completion of daily job assignments.
- Reports compliance of assigned teams in work areas to operational standards and initiatives.
- Participated in the recommendation of Kaizen activities to improve all aspects of the operations.
- Performs activities of workers supervised when required or other duties as assigned.
- Assist in maintaining the security of the warehouse.
Maintain the highest standards of safety, housekeeping and retain a clean, safe and secure work area.
Carries out the responsibilities in accordance with the organization’s policies and safety rules.
Responsibilities include: meeting goals and minimum standards of performance, training employees, assigning and directing work flow and the movement of associates based on business needs, addressing and elevating complaints and resolving minor problems with management assistance.
Assist other departments as needed
Performs other duties as assigned
Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:
- Servant Leadership
- Passion for Excellence
- Integrity
- Resilient
- Intense Safety Focus
- Trust
Required Education and Experience
- High school diploma or GED and two years’ related experience preferred.
- Must be able to communicate effectively orally and in writing
- Inspires the trust of others
- Works with integrity and ethically
- Computer literate in Microsoft Office
- Upholds organizational values
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
Skills Required
- High school diploma or GED
- Two years related experience
- Effective oral and written communication skills
- Computer literate in Microsoft Office
- Ability to train, assign, and direct warehouse employees
- Strong commitment to safety, integrity, and organizational values
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The Company
What We Do
Custom Goods is a full-service logistics company with a refined focus on Warehousing, Transportation, and Custom Examination Sites, with over 30 warehouses nationally. We are uniquely positioned to offer comprehensive logistics solutions with a personal touch. We serve our customers one shipment at a time by challenging ourselves to be the benchmark service provider of customized supply chain solutions with our strategic anchors: Data-Driven, Personal Touch, and Timely Customer Solutions. Our core values underpin us as individuals, and as a company, we place people at the center of all we do. We have established over 60 years of rich experience and deep relationships following these values. As a number one strategic partner, our customers benefit from our unrivaled dedication to customer excellence.
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