Operations Lead - Warehousing & Fulfilment

Posted Yesterday
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Gurugram, Haryana, IND
In-Office
Senior level
eCommerce • Fashion • Retail
The Role
Leads end-to-end warehousing and fulfillment across three warehouses, including inbound operations, inventory accuracy, quality control, D2C order processing, store transfers, reverse logistics, courier partnerships, and team management. Owns operational KPIs, SOPs, capacity planning, staffing, compliance, and setup support for new warehouses and stores. Ensures timely, accurate, and cost-effective movement of inventory from suppliers to warehouses, stores, and customers.
Summary Generated by Built In

About Aramya

Our vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves. We are well-funded, with $20M raised from marquee investors like Accel, Z47, and industry veterans.
Aramya is a 300 Cr ARR fashion & lifestyle company backed by Accel and Z47. We're building a customer-led portfolio: Aramya (daily wear), Tavira by Aramya (festive), and a new brand in stealth, going live in H2 2026.
Current Retail footprint: Total 21
16 stores in Bengaluru + 2 stores in Hyderabad + 2 stores in Ahmedabad + 1 store in Mysore (and a few more are yet to go live).
Opening next: 25 cities in the pipeline.
Website: https://aramya.in/
Our Team: https://l1nq.com/cri6aj6
About the opportunity

A hands-on leadership role owning Aramya's end-to-end physical operations, from stock arriving at the warehouse to orders reaching customers and store shelves. You will run warehousing and fulfillment as one connected system, lead the team, own the numbers, and make sure what is in the system matches what is on the ground as we scale.
Key Responsibilities
Warehousing

  • Run day-to-day warehouse operations via a strong reporting team across all 3 warehouses: inbound, GRN, storage, dispatch and inventory control.

  • Implement stringent inbound and outbound QC, with timely escalations to vendors.

  • Drive space utilisation, bin discipline, barcoding and scanning processes.

  • Own inventory accuracy through cycle counts, audits and system reconciliations.

  • Enforce safety, compliance and equipment maintenance.

Fulfilment
  • Own D2C order fulfilment end to end: processing, pick, pack and courier handover within SLA.

  • Plan and execute warehouse-to-store and intra-store movements; enforce delivery and inwarding TATs.

  • Manage returns and reverse logistics: return orders, RTO, QC and restocking.

  • Manage courier and 3PL partners on performance, cost and escalations.

  • Resolve store-level inventory mismatches and pricing corrections for billing accuracy.

Team and Process
  • Recruit, train and lead the warehouse and fulfilment team; plan shifts and track productivity.

  • Define SOPs, plan capacity and manpower for sale events and new store launches.

  • Work with vendors, merchandising, retail and CX teams; support new city and warehouse setups.

How Success Is Measured

Inventory accuracy, GRN and QC TAT, order-to-dispatch TAT and SLA adherence, warehouse-to-store TAT, return processing TAT, cost per order and space utilisation.
Key skills & qualifications

  • 6+ years in warehouse, fulfilment or supply chain operations (fashion, retail, D2C, e-commerce or FMCG preferred), including 2+ years leading a floor team.

  • Strong grasp of warehousing, inventory management, last-mile and reverse logistics.

  • Hands-on with WMS/ERP tools (SAP, Increff, Unicommerce) and strong Excel / Google Sheets skills (pivots, VLOOKUPs, reconciliations)

  • Notices when numbers do not add up and follows through until they do.

  • Able to lead under pressure across locations and peak sale periods.

  • Bachelor's degree in Logistics, Supply Chain, Business Administration or related field.

Skills Required

  • 6+ years of experience in warehouse, fulfillment, or supply chain operations
  • 2+ years leading a warehouse or fulfillment floor team
  • Experience in fashion, retail, D2C, e-commerce, or FMCG
  • Strong knowledge of warehousing, inventory management, last-mile logistics, and reverse logistics
  • Hands-on experience with WMS or ERP tools such as SAP, Increff, or Unicommerce
  • Strong Excel or Google Sheets skills, including pivot tables, VLOOKUPs, and reconciliations
  • Ability to lead under pressure across locations and peak sale periods
  • Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field
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The Company
186 Employees
Year Founded: 2024

What We Do

Aramya is a Jaipur-based fashion and lifestyle company building women’s apparel brands, with its flagship brand focused on ethnic wear. It sells directly to consumers through its website and mobile app while expanding into retail stores. The brand combines traditional handcrafted techniques, including block printing, bandhani, and ajrakh, with premium cotton and linen-cotton fabrics, creating comfortable styles for women.

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