Operations Lead - SEA2

Posted 3 Days Ago
Be an Early Applicant
Renton, WA, USA
In-Office
32-36 Hourly
Mid level
Social Impact • Software
Odeko builds mobile ordering and supply chain management software for coffee shops and cafés.
The Role
Lead daily warehouse operations including order pulling, packing, and dispatching delivery routes. Oversee inventory management, cycle counting, receiving, and order reconciliation. Prioritize tasks, train and mentor team members, enforce company policies, and support the Assistant General Manager to maintain efficient fulfillment workflows.
Summary Generated by Built In
About Us

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.

Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. 

Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.

Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.


We are looking for an Operations Lead to join us in Renton. This individual will be the tactical arm of our warehouse management team. Our Operations Lead will be the driving force behind completing order processing and deliveries. He/She/They will also lead order pulling, packing, and delivery route dispatching. This role is perfect if you enjoy problem-solving, the energy on the warehouse floor, and a fast-paced environment. 

How You'll Make an Impact:

  • Lead order pulling, packing, and delivery route dispatching
  • Assist with inventory management, order reconciliation, and receiving
  • Collaborate with Assistant General Manager in directing day to day operations
  • Maintain an active workflow on the floor by prioritizing and assigning tasks to team members 
  • Mentor team members and conduct training on the job to build a highly skilled department
  • Ensure that members of the operations team adhere to company rules and work ethics
  • Provide leadership, support and guidance to the team
  • Perform all tasks as assigned
About You:
  • 3+ years experience in an order processing fulfillment center
  • Knowledge of WMS systems and hand-held scanners 
  • Familiarity with route dispatching and final mile delivery
  • Familiarity with cycle counting and inventory management 
  • Strong leadership skills and experience leading a team
  • Netsuite or Shipstation knowledge preferred

Schedule: Tues -Sat 12 PM - 8 PM
Pay: $32hr - $36hr

What you’ll love about Odeko:
  • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
  • Competitive compensation, healthcare benefits, and opportunity for equity
  • Other great perks -  Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Skills Required

  • 3+ years experience in an order processing fulfillment center
  • Knowledge of WMS systems
  • Experience with hand-held scanners
  • Familiarity with route dispatching and final mile delivery
  • Familiarity with cycle counting and inventory management
  • Strong leadership skills and experience leading a team
  • NetSuite or ShipStation knowledge

Odeko Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Odeko and has not been reviewed or approved by Odeko.

  • Healthcare Strength Health coverage spans medical, dental, vision, disability, and life insurance, with employer-paid options and access to FSA and wellness programming. This breadth signals strong core healthcare support as part of total rewards.
  • Leave & Time Off Breadth Time-off policies include generous PTO, paid holidays, sick days, paid volunteer time, and an unlimited vacation policy. These provisions offer wide latitude for rest and personal needs.
  • Equity Value & Accessibility Employees can access company equity opportunities and an employee stock purchase plan, adding ownership potential to compensation. This ownership component can meaningfully augment long-term rewards.

Odeko Insights

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The Company
HQ: New York, NY
150 Employees
Year Founded: 2017

What We Do

Here at Odeko, we believe that humans achieve more when they control their own destiny. That’s why we’re creating best-in-class solutions that empower small businesses to realize their big dreams - starting from our mobile ordering app and supply chain management service. Helping coffee shops and cafés increase their revenue, lower their expenses, and reduce their environmental footprint. We’re a passionate team of dreamers and builders, determined to liberate small businesses from the not-so-fun aspects of the job so that they can focus on what’s fun and important.

Why Work With Us

Odeko is missioned to help dreamers create their mark on the community. We supply nearly 10,000 cafes with inventory and mobile ordering. We have grown 20x in the last year and are backed by the world's leading investors and veteran team. We are looking for folks who care about small business and are willing to fight against the machine of industry

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