Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
We are looking for an Operations Lead to join us in NYC. This individual will be the tactical arm of our warehouse management team. Our Operations Lead will be the driving force behind completing order processing and deliveries. He/She/They will also lead order pulling, packing, and delivery route dispatching. If you enjoy problem-solving, the energy on the warehouse floor, and a fast-paced environment, then keep on reading!
- Lead order pulling, packing, and delivery route dispatching
- Assist with inventory management, order reconciliation, and receiving
- Collaborate with Assistant General Manager in directing day to day operations
- Maintain an active workflow on the floor by prioritizing and assigning tasks to team members
- Mentor team members and conduct training on the job to build a highly skilled department
- Ensure that members of the operations team adhere to company rules and work ethics
- Provide leadership, support and guidance to the team
- Perform all tasks as assigned
- 3+ years experience in an order processing fulfillment center
- Knowledge of WMS systems and hand-held scanners
- Familiarity with route dispatching and final mile delivery
- Familiarity with cycle counting and inventory management
- Strong leadership skills and experience leading a team
- Netsuite or Shipstation knowledge preferred
- Comprehensive and affordable medical, dental, and vision benefits
- Paid time off
- Overtime and holiday pay
- Great work culture
- Development opportunities
- 401k matching program so you can invest in your future
- Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
- Competitive compensation, healthcare benefits, and opportunity for equity
- Other great perks - Full lists of benefits available upon request
Top Skills
What We Do
Here at Odeko, we believe that humans achieve more when they control their own destiny. That’s why we’re creating best-in-class solutions that empower small businesses to realize their big dreams - starting from our mobile ordering app and supply chain management service. Helping coffee shops and cafés increase their revenue, lower their expenses, and reduce their environmental footprint.
We’re a passionate team of dreamers and builders, determined to liberate small businesses from the not-so-fun aspects of the job so that they can focus on what’s fun and important.
Why Work With Us
Odeko is missioned to help dreamers create their mark on the community. We supply nearly 10,000 cafes with inventory and mobile ordering. We have grown 20x in the last year and are backed by the world's leading investors and veteran team. We are looking for folks who care about small business and are willing to fight against the machine of industry
