Operations Lead (m|w|d) - Mobile Application Development

The Operations Lead (OL) enables engineering teams to deliver sustainably, efficiently, and with high quality. As a trusted partner to engineers and stakeholders, the OL creates an environment where teams can focus on delivering business value while continuously improving collaboration, processes, and team effectiveness. The role combines operational leadership, stakeholder alignment, and people development to ensure consistent execution in support of the company’s strategic goals.

• You create an environment where teams can collaborate effectively, continuously improve, and maintain a healthy balance between delivery, quality, and resilience.

• Analyze and optimize team and cross-functional processes, using feedback, retrospectives, and operational metrics to improve execution.

• Enable sustainable delivery by identifying blockers, improving workflows, and helping teams maintain focus on priorities and outcomes.

• Establish meaningful KPIs and transparency mechanisms that support data-driven operational steering and informed decision-making.

• Lead operational initiatives and cross-team projects, managing dependencies and stakeholder expectations to ensure successful execution.

• Support the growth and development of engineers through coaching, feedback, onboarding improvements, and targeted development initiatives.

• Experience leading, coaching, or developing teams in a technology-driven environment, combined with the ability to build trust across diverse stakeholder groups.

• A strong understanding of operational excellence, workflow optimization, prioritization, and delivery management within software development organizations.

• Confidence in working with KPIs, operational metrics, and data-driven decision-making to identify improvement opportunities and measure outcomes.

• A solid understanding of software development processes, enabling effective engagement in technical and product-related discussions without owning technical decisions.

• A proactive mindset with the ability to take ownership and independently drive topics forward.

• The confidence to speak up and challenge ideas constructively, paired with openness to diverse perspectives.

• You want to further your education? We take your personal development goals seriously and, in addition to our idealo Learning Hub, eLearning offerings (e.g., Udemy), coaching & mediation, we also offer you the opportunity to benefit individually from additional learning and development budget.

• And what about the office? Our office in the heart of Berlin offers free organic breakfast, excellent free lunch (vegan and vegetarian), as well as free coffee, lemonades and after-work beer, in addition to the "standard foosball". It also has a fabulous rooftop terrace with view of the whole of berlin where you can network with colleagues from our group of companies.

• In need of additional support in any areas of your life? We offer free counseling and support in all areas of life (professional, private, family, health, etc.) in cooperation with the pme-Familienservice.

• You want full flexibility on your way to work and beyond? No problem with a job bike or Deutschlandticket - and it's environmentally friendly, too!

• Want to keep yourself fit? We offer many different fitness and sports options, such as an Urban Sports or Gympass membership, to suit your personal needs.

• And what else is there? Of course, success must be celebrated! In addition to team events, you can also expect big company events and other moments of organized connection with others in the company and your team throughout the year!

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