The Role
Leads daily aircraft maintenance operations, assigns workloads, coordinates scheduled, unscheduled, and AOG maintenance, ensures regulatory and quality compliance, and supports on-time dispatch. The role provides technical guidance, completes maintenance releases, manages manpower planning, collaborates with internal teams and vendors, coaches employees, promotes workplace safety, and performs hands-on aircraft maintenance and inspections.
Summary Generated by Built In
This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Why WestJet:
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
As an Operations Lead, you will contribute to the safe and efficient daily maintenance of WestJet’s fleet, including the Boeing 737 NG, 737 MAX, and De Havilland Dash 8-400 (Q400). You’ll operate in a fast-paced, team-oriented environment where strong leadership, sound decision-making, and a commitment to safety are essential. In this role, you will model teamwork and integrity while upholding WestJet’s core values.
Key Responsibilities:
- Lead daily operations by conducting pre-shift briefings, setting priorities, and coordinating maintenance activities across aircraft and components to support on-time dispatch
- Allocate and monitor workload for front-line employees, providing technical guidance and ensuring defects are resolved and maintenance releases are completed in accordance with MPM Chapter 11
- Collaborate with internal teams (MCC, Planning, Engineering, QA, Stores, NDT) and external vendors to manage scheduled, unscheduled, and AOG maintenance activities
- Maintain quality control standards and ensure compliance with Transport Canada regulations and WestJet-approved manuals, including QA spot checks and documentation accuracy
- Oversee manpower planning and scheduling in alignment with company policies and collective agreements
- Communicate operational status, risks, and priorities across teams to support informed decision-making
- Support team development by coaching and mentoring employees, contributing to hiring, performance management, and identifying training or resource needs
- Promote a safe, inclusive work environment, ensuring proper use of tools, equipment, and procedures, including safe handling of ground support equipment and workspaces
- Perform hands-on maintenance tasks and assist with inspections as required
Qualifications & Requirements:
- Technical Aviation diploma from a recognized post-secondary institution
- Minimum 5 years of experience as a licensed Aircraft Maintenance Engineer on transport category aircraft
- Valid Transport Canada AME license (M2/E/S) and Aircraft Certification Authority (ACA) on at least one WestJet aircraft type
- Ability to obtain and maintain RAIC and AVOP, with a valid driver’s license and clean abstract
- Ability to meet physical demands and work in varied environmental conditions
- Strong attention to detail, decision-making, planning, and communication skills
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we’re a great fit? Apply now!
About WestJet Group of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [email protected].
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at [email protected].
If you wish to withdraw your application or request that your personal information be deleted, please contact us at [email protected].
Skills Required
- Technical Aviation diploma from a recognized post-secondary institution
- Minimum 5 years of experience as a licensed Aircraft Maintenance Engineer on transport category aircraft
- Valid Transport Canada AME license (M2/E/S)
- Aircraft Certification Authority (ACA) on at least one WestJet aircraft type
- Ability to obtain and maintain RAIC and AVOP
- Valid driver's license and clean abstract
- Ability to meet physical demands and work in varied environmental conditions
- Strong attention to detail, decision-making, planning, and communication skills
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The Company
What We Do
WestJet is a Canadian airline and the parent company of WestJet Airlines, WestJet Encore, and Sunwing Vacations Group. It provides affordable scheduled air travel connecting Canada with destinations across North America, Central America, the Caribbean, Europe, and Asia. The WestJet Group also operates vacation and cargo businesses, serving travelers and businesses through an expanding network while emphasizing reliability, operational excellence, and value.
