Operations IT Support

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Island View, Bay of Plenty, NZL
Remote
Entry level
Digital Media
The Role
Monitor alerts, backups and remote systems to ensure performance, availability and stability of internal and customer IT environments per SLAs. Provide level‑1 triage for incidents and service requests, improving operational productivity and customer experience.
Summary Generated by Built In
  • Permanent, full-time position
  • Excellent staff benefits

  • Career Development and learning opportunities 

About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand

At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter.

As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the forefront provider of IT strategy, IT operations, business processes, and business intelligence for mid-sized New Zealand organizations and businesses.  The CodeBlue business unit employs 180 people across NZ and provides IT Managed Services to over 300 organisations nationwide. At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavor.

About the role

The role of the Operations Analyst is to ensure CodeBlue is best placed to increase productivity and enhance profitability by ensuring the performance, availability and stability of its internal IT systems and applications. The Operations Analyst performs monitoring of alerts and backups, remote monitoring, and management of CodeBlue and CodeBlue Customer environments as per SLA’s and provides level 1 triage to issues and service requests.

Skills & experience

We are looking for someone with experience in Operational Support. Technical requirements include: 

 

  • Experience in Operational Support Roles is advantageous 
  • Strong people and customer service orientation
  • Knowledge of Microsoft Systems including, O365, Azure, Windows Server
  • Analytical/Problem solving skills
  • A high level of written and verbal communication skills 
  • Customer service experience.


Benefits

  • Career Development and learning opportunities

  • Fully funded Southern Cross Healthcare and Marram Insurance

  • Enhanced leave entitlements, including birthday leave

  • Staff discounts  

  • Long service awards 

 

This is an excellent opportunity to work for one of the world's leading innovators, so if you are interested in this opportunity, then please apply online. Applications close on Thursday 24th of August 2026. Get in touch with us today!

Please note that applicants with the right to work in New Zealand will only be considered for this position!

 

Join CodeBlue as an Operations Analyst in the NOC Team, focusing on supporting and enhancing our internal IT systems. 

Skills Required

  • Experience in operational support roles
  • Knowledge of Microsoft systems (O365, Azure, Windows Server)
  • Strong people and customer service orientation
  • Analytical and problem solving skills
  • High level written and verbal communication skills
  • Customer service experience
  • Right to work in New Zealand
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The Company
HQ: Ratingen
872 Employees

What We Do

Fujifilm has been evolving and transforming for more than 80 years. Building from our legacy of innovation in photographic film, today's Fujifilm is a technology company impacting the fields of healthcare, materials, business innovation and imaging. We will continue creating value from innovation, leveraging our advanced and unique technologies to solve social changes. We will never stop building our experience and expertise to transform ourselves and the world. To ensure a positive and respectful environment for all, we have established the community guidelines for participation: https://www.fujifilm.com/de/en/socialmedia/policy

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