Operations IT Support - iSeries

​Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.

Specific Job Duties:

• Help Desk for iSeries Applications and Tape Backups. Work with Ticketing System (Service-Now). Communicate with Users by Phone, Email or Microsoft Teams to Resolve Issues.
• iSeries IPL Maintenance Once a Month.
• Organize all Onsite and Offsite Tape Logs, Daily, Weekly, Monthly and Yearly.
• Manage Offsite Tape Storage with Iron Mountain.
• Monitor/Update IBM Tape Libraries and Tape Inventory.
• Data Center Alarm Monitoring. Water Detection, UPS, and Fire suppression.

Preferred Skills:

• IBM iSeries as an Admin or Operator.
• Working with IBM Green Screen.
• Tape Library Backup Systems. Restoring Data as Needed.
• Help Desk Level 1
• Ticketing System Experience.
• Ability to Manage and Escalate Trouble Tickets if Needed.
• Detailed Inventory and Organizational Skills.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian’s commitments.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at [email protected].

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