Operations Intern

Posted Yesterday
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Genève, CHE
In-Office
Internship
Retail
The Role
Supports operations across three divisions by processing orders, managing ERP and EDI workflows, coordinating logistics flows, resolving claims and transaction issues, processing freight invoices, and communicating with divisions and markets to prevent delays. The role also involves export documentation, order registration, and maintaining accurate daily ERP records.
Summary Generated by Built In

You will be supporting the Senior Operations Coordinator acting as a business partner for the 3 divisions providing a continuous support to Divisions & Markets, identifying and following up closely on business priorities.   

       

You will coordinate on a daily basis logistics flows and claims relating to the operations.

Tasks:

  • Use ERP as an expert to unlock all EDI block
  • Processing Orders and coordinate logistics flow (triangular operations) without any customs block
  • Process daily all flows into the ERP
  • Communicate proactively with Divisions and Markets in order to avoid any delays in operations
  • Process all orders and register them in the Export Department folder as per the organization
  • Process into the FAP platform all freight invoices
  • Use all platforms and intranet to get the right level of information
  • Regularize all necessary transaction such as transfers, misdeliveries, manual invoicing on time

PROFILE

Student in International Trade or similar, you have a first successful experience in luxury or industry

Fluent English, B1 in Spanish and Portuguese, Japanese is a +

Advanced level in Excel (V search, pivot table, formulas...). Other ERP such as SAP or AX is a +

Your responsiveness and reliability combined with your sense of detail will be essential assets to carry out your missions.

Job Conditions:

An internship agreement is mandatory for this position and must meet the following conditions:

  • The internship must be part of your study program.

  • The internship must be required for the completion of your degree.

  • The internship must be validated by the award of academic credits.

Job Information:

  • Contract: Full-time internship (100%) and in-person

  • Start date: March 1, 2027

  • Duration: 6 months

  • Working days: 5 days a week, Monday to Friday

  • Location: Geneva

Skills Required

  • Currently studying International Trade or a similar field
  • Internship must be part of the study program
  • Internship must be required for degree completion
  • Internship must be validated by academic credits
  • Fluent English
  • B1 proficiency in Spanish and Portuguese
  • Advanced Microsoft Excel skills, including VLOOKUP, pivot tables, and formulas
  • Prior successful experience in luxury or industrial environments
  • Japanese language skills
  • Experience with SAP or Microsoft Dynamics AX
  • Responsiveness, reliability, and attention to detail
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The Company
HQ: London
16,825 Employees

What We Do

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.

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