Operations Intern for Education project

Key responsibilities

• Execute and follow up on contractor payments to ensure timely processing.
• Send emails through Salesforce and manage CRM-related tasks.
• Test and validate technical and content implementations on the platform.
• Respond to student inquiries across various communication channels (email, chat, etc.).
• Provide direct support to students, addressing their needs and ensuring a smooth learning experience.

Education and background

• Currently pursuing a degree in Economics, Business Administration, or a related field, such as: Business Administration, Accounting, Finance, Economics.

Professional focus and learning opportunity

• We are seeking a candidate with a strong interest and focus on economic and financial management within a business context. This internship offers valuable exposure to:
- End-to-End Payments Cycle: Gain a global perspective on payment management and control, from invoicing and system registration to final payment release by the Treasury department.
- Budget Management: Involvement in both the budget preparation process and ongoing performance tracking and control.
- Professional Networking: An excellent first opportunity to interact with internal Finance teams and external vendors/suppliers.

Key competencies and soft skills

• Organizational Excellence & Detail Orientation: Exceptional ability to manage multiple tasks, maintain organizational structure, and demonstrate a high level of attention to detail.
• Communication: Excellent written and verbal communication skills for effective student support and coordination of internal/external processes (payments, vendors).
• Proactivity & Problem Solving: A strong capacity for contingency planning and navigating uncertainty, demonstrating a proactive approach to efficiently resolving operational issues.