Operations Integration Support

Operations Integration Support

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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CACI is seeking skilled Operations Integration Support for a large multi-agency contract. 

Job Duties:

• Liaison with mission IT partners and other external agencies to confirm customer notifications, verify maintenance impacts and determine acceptable outage windows 
• Evaluates multi-directorate local requests to execute or implement repair, restore, or conduct integration changes to Mission operational systems, coordinate with mission partners on risk mitigation activities to communication maintenance
• Functions as the lead for reviewing multi-directorate local requests to execute or implement repair, restore, or conduct integration changes to Mission operational systems, coordinate with mission partners on risk mitigation activities to communication maintenance
• Meet Enterprise standards regarding communications maintenance sub mission timelines; organize and execute necessary meetings and forums and document and distribute actions
• Garner approval with local SETA for local-impacting from Senior Communications Representative or their delegated official
• Ensure that enterprise level maintenance scheduling requests are integrated with local level maintenance scheduling processes to ensure local stakeholders are informed and coordinated with
• Contributes to daily briefing to leadership regarding system outages and/or upcoming maintenance activities that impact local mission or personnel
• Cognizes the processes for planned outages to ascertain mission system impacts
• Evaluates processes for planned outages to ascertain mission system impacts
• Maintains an Operations Support lessons learned repository
• Will be responsible for communicating and coordinating maintenance activities for freeze boards
• Research IT outages resultant from approved and scheduled maintenance activities to highlight and identify impacts for local leadership
• Responsible for facilitating the process to collect and define client requirements
• Performs analysis on business or systems processes to identify improvements
• Provides advice and recommendations on process best practices

Required Qualifications:

• BA/BS in Business or Information Technology related field + 5 years related experience or experience in lieu of degree
• Experience working with IT networks and maintain a fundamental knowledge of network design, operations and maintenance
• Excellent communication and briefing skills
• Comfortable briefing senior managers and leadership
• Team-building skills and the ability to integrate across large, complex organizations
• Core hours are 0700-1600

Desired Qualifications:

• Current Security+ and Network+ certification
• In-depth experience with the US government customer, mission partners at the respective location is highly desired
• ITIL V4 Foundations

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. 

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$67,800 - $142,200