Operations & Innovation Specialist
(ESPN Network | Milwaukee, WI)
The ESPN Radio Network and Good Karma Sports are seeking a full-time Operations & Innovation Specialist to join the Home Office Innovation Team, with a dedicated focus on supporting ESPN Network teammates.
This role will help teammates work smarter by identifying opportunities to improve existing workflows, eliminate repetitive tasks, and implement practical solutions using AI, automation, and technology.
The ideal candidate is curious, creative, analytical, and action-oriented. We are looking for someone who enjoys understanding how things work, challenging the status quo, experimenting with new technology, and turning ideas into meaningful operational improvements.
Career responsibilities include but are not limited to:
- Build strong relationships with ESPN Network teammates to understand their workflows, challenges, and opportunities for improvement.
- Identify repetitive, inefficient, or manual processes across ESPN Network departments and prioritize opportunities for improvement.
- Evaluate existing workflows, recommend improvements, and design, build, test, implement, and maintain AI-enaabled solutions and automations that improve operational efficiency and consistency.
- Partner with ESPN Network leadership and the Home Office Innovation Team to prioritize projects and execute improvements.
- Experiment with emerging AI tools and technologies to identify new ways to improve productivity and operations.
- Develop clear processes, documentation, and training materials that help teammates adopt new solutions.
- Support the successful rollout and ongoing adoption of new tools, systems, and workflows.
- Measure and communicate the impact of innovation initiatives, including time saved, improved efficiency, and increased operational capacity.
- Collaborate with the Home Office Innovation Team and other teammates across Good Karma Sports to share successful solutions, improve workflows, and implement best practices.
- Complete additional responsibilities and projects as assigned.
- Represent Good Karma Sports by demonstrating our core values: Listen, Be Honest, Work Hard, Over Deliver, Follow Through, and Teamwork.
Preferred knowledge, skills and qualifications:
- Strong curiosity, analytical thinking, and creative problem-solving abilities.
- Passion for AI, emerging technology, automation, and continuous improvement.
- Ability to understand complex workflows and translate challenges into practical solutions.
- Experience with AI platforms, workflow automation, low-code/no-code tools, CRM systems, or reporting tools is a plus.
- Resourceful, self-directed, and comfortable experimenting with unfamiliar technology.
- Strong communication, collaboration, and relationship-building skills.
- Ability to influence and support change across teams without direct authority.
- Ability to balance experimentation, execution, accuracy, and responsible technology use.
- Comfortable working in a fast-changing environment and managing multiple priorities.
- Proficiency in Microsoft Office and willingness to learn new platforms and systems.
- Valid driver’s license required.
Hours/Salary/Benefits
This is a full-time, in-office, exempt salaried position offering a competitive base salary based on experience and qualifications.
This role is eligible for full benefits including health, dental and vision insurance, Life Insurance, STD, LTD, 401(k) Plan, Dependent Care, paid parental leave, and more, with opportunities for growth as responsibilities and impact expand.
The position may require occasional evenings and weekends depending on project needs and operational priorities.
Opportunity for Growth
Teammates have the opportunity to continuously learn and grow within Good Karma and are responsible for representing Good Karma Sports, our story, and our core values inside and outside the workplace. Teammates are encouraged to take a proactive role in building relationships and seeking opportunities throughout the company.
How to Apply
Apply by submitting resume to www.goodkarmasports.com/careers no later than November 18, 2026. All are encouraged to apply.
About Good Karma Sports
Good Karma Sports is a sports media and marketing company that helps brands build meaningful connections with fans in and around the game. Combining national reach, regional expertise and deep local relationships, the company develops and executes multi-platform strategies across audio, podcasts, video, digital, social, talent, live experiences and premium sports partnerships.
For nearly 30 years, Good Karma has paired sports-first expertise and trusted relationships with best-in-class execution to deliver results for brands, publishers, leagues, teams, communities and fans. Today, Good Karma Sports has more than 500 teammates across 12 offices nationwide and has been recognized as a Best Place to Work by Front Office Sports, Sports Business Journal and USA TODAY.
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Good Karma Sports is an Equal Opportunity Employer. We consistently renew our commitment to creating and maintaining an inclusive workplace for all. We foster integrity, respect within the workplace, and believe that the foundation of our success is our collective differences and diversity of thought. We welcome all to help us continue to build a community that embodies and promotes diversity, inclusion, and belonging for all.
Skills Required
- Valid driver's license
- Proficiency in Microsoft Office
- Strong curiosity, analytical thinking, and creative problem-solving abilities
- Passion for AI, emerging technology, automation, and continuous improvement
- Ability to understand complex workflows and translate challenges into practical solutions
- Resourceful, self-directed, and comfortable experimenting with unfamiliar technology
- Strong communication, collaboration, and relationship-building skills
- Ability to influence and support change across teams without direct authority
- Ability to balance experimentation, execution, accuracy, and responsible technology use
- Comfortable working in a fast-changing environment and managing multiple priorities
- Experience with AI platforms, workflow automation, low-code/no-code tools, CRM systems, or reporting tools
What We Do
Craig Karmazin founded Good Karma Brands in 1997 with the purchase of three radio stations in Beaver Dam, Wisconsin. Shortly thereafter, he was fortunate that a number of his childhood friends decided to join him. While Good Karma Brands began as a broadcasting company, over the years it evolved into a media and marketing company with expertise in leveraging the power of sports and local news to build brands through audio, digital, events, and TV. We are fueled by the desire to do things differently, align with premium brands and offer customized solutions and exceptional experience for our fans, partners, and teammates. GKB partners with ESPN in three capacities: with audio through ESPN affiliated radio stations in Beaver Dam, Chicago, Cleveland, Los Angeles, Madison, Milwaukee, New York City, and West Palm Beach; with events through the operation of all local Florida-based college football bowl games; and with digital assets by through offering local brands the ability to leverage the reach and credibility of ESPN with geotargeted advertising solutions on ESPN’s digital platforms which include ESPN.com and the ESPN app. GKB’s other audio assets include Newsradio 620 WTMJ and 101.7 The Truth in Milwaukee, and 95.3 WBEV in Beaver Dam, Wis. The brand also owns the Tundra Trio hospitality houses in Green Bay, WI, where private tailgates and other events are hosted. For more information, please visit www.goodkarmabrands.com.
