Operations Head

Posted 3 Days Ago
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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
In-Office
Expert/Leader
Professional Services • Consulting
The Role
Lead end-to-end logistics operations across transportation, warehousing, distribution, vendor management, fleet utilization, budgeting, compliance, and service delivery. Manage regional operations teams, monitor KPIs, negotiate contracts, optimize routes and costs, resolve client escalations, and implement efficiency and risk-mitigation initiatives. Requires extensive logistics or supply chain leadership experience and expertise in 3PL, freight forwarding, fleet operations, or distribution networks.
Summary Generated by Built In

Position: Operations Head

Department: Operations

Location: Delhi/NCR

Reporting To: Managing Director / CEO

Role Overview

We are seeking an experienced and dynamic Operations Head to lead and optimize end-to-end logistics operations. The role involves overseeing transportation, warehousing, supply chain coordination, vendor management, cost optimization, and service delivery excellence.

The ideal candidate will have strong leadership capabilities, operational expertise in logistics/3PL, and a proven track record of improving efficiency, reducing costs, and driving operational growth.

Key Responsibilities

1. Operations Management

  • Oversee daily logistics operations including transportation, warehousing, and distribution.
  • Ensure timely delivery and adherence to service-level agreements (SLAs).
  • Monitor KPIs such as OTIF, turnaround time, cost per shipment, fleet utilization, etc.
  • Drive operational efficiency and process improvement initiatives.

2. Team Leadership

  • Lead and manage regional/branch operations teams.
  • Set performance goals and conduct regular reviews.
  • Build a high-performance, accountable operations culture.

3. Vendor & Fleet Management

  • Manage transport vendors, fleet operations, and contract negotiations.
  • Optimize route planning and vehicle utilization.
  • Ensure regulatory and compliance adherence (RTO, safety norms, insurance).

4. Cost Control & Budgeting

  • Prepare and manage operational budgets.
  • Identify cost-saving opportunities without compromising service quality.
  • Monitor fuel costs, maintenance, warehousing expenses, etc.

5. Client & Stakeholder Management

  • Coordinate with key clients to ensure service excellence.
  • Handle escalations and resolve operational issues proactively.
  • Work closely with Sales & Finance teams for seamless execution.

6. Compliance & Risk Management

  • Ensure adherence to logistics laws, safety standards, and statutory compliance.
  • Implement risk mitigation strategies and contingency planning.

Key Requirements

  • Bachelor’s Degree in Supply Chain / Logistics / Business Administration (MBA preferred).
  • 15+ years of experience in logistics, transportation, or supply chain management.
  • Minimum 5 years in a leadership role.
  • Strong knowledge of 3PL, freight forwarding, fleet operations, or distribution networks.
  • Excellent analytical and decision-making skills.
  • Strong leadership, communication, and negotiation skills.


Requirements

Position: Operations Head

Department: Operations

Location: Delhi/NCR

Reporting To: Managing Director / CEO

Role Overview

We are seeking an experienced and dynamic Operations Head to lead and optimize end-to-end logistics operations. The role involves overseeing transportation, warehousing, supply chain coordination, vendor management, cost optimization, and service delivery excellence.

The ideal candidate will have strong leadership capabilities, operational expertise in logistics/3PL, and a proven track record of improving efficiency, reducing costs, and driving operational growth.

Key Responsibilities

1. Operations Management

  • Oversee daily logistics operations including transportation, warehousing, and distribution.
  • Ensure timely delivery and adherence to service-level agreements (SLAs).
  • Monitor KPIs such as OTIF, turnaround time, cost per shipment, fleet utilization, etc.
  • Drive operational efficiency and process improvement initiatives.

2. Team Leadership

  • Lead and manage regional/branch operations teams.
  • Set performance goals and conduct regular reviews.
  • Build a high-performance, accountable operations culture.

3. Vendor & Fleet Management

  • Manage transport vendors, fleet operations, and contract negotiations.
  • Optimize route planning and vehicle utilization.
  • Ensure regulatory and compliance adherence (RTO, safety norms, insurance).

4. Cost Control & Budgeting

  • Prepare and manage operational budgets.
  • Identify cost-saving opportunities without compromising service quality.
  • Monitor fuel costs, maintenance, warehousing expenses, etc.

5. Client & Stakeholder Management

  • Coordinate with key clients to ensure service excellence.
  • Handle escalations and resolve operational issues proactively.
  • Work closely with Sales & Finance teams for seamless execution.

6. Compliance & Risk Management

  • Ensure adherence to logistics laws, safety standards, and statutory compliance.
  • Implement risk mitigation strategies and contingency planning.

Key Requirements

  • Bachelor’s Degree in Supply Chain / Logistics / Business Administration (MBA preferred).
  • 15+ years of experience in logistics, transportation, or supply chain management.
  • Minimum 5 years in a leadership role.
  • Strong knowledge of 3PL, freight forwarding, fleet operations, or distribution networks.
  • Excellent analytical and decision-making skills.
  • Strong leadership, communication, and negotiation skills.


Benefits

Position: Operations Head

Department: Operations

Location: Delhi/NCR

Reporting To: Managing Director / CEO

Role Overview

We are seeking an experienced and dynamic Operations Head to lead and optimize end-to-end logistics operations. The role involves overseeing transportation, warehousing, supply chain coordination, vendor management, cost optimization, and service delivery excellence.

The ideal candidate will have strong leadership capabilities, operational expertise in logistics/3PL, and a proven track record of improving efficiency, reducing costs, and driving operational growth.

Key Responsibilities

1. Operations Management

  • Oversee daily logistics operations including transportation, warehousing, and distribution.
  • Ensure timely delivery and adherence to service-level agreements (SLAs).
  • Monitor KPIs such as OTIF, turnaround time, cost per shipment, fleet utilization, etc.
  • Drive operational efficiency and process improvement initiatives.

2. Team Leadership

  • Lead and manage regional/branch operations teams.
  • Set performance goals and conduct regular reviews.
  • Build a high-performance, accountable operations culture.

3. Vendor & Fleet Management

  • Manage transport vendors, fleet operations, and contract negotiations.
  • Optimize route planning and vehicle utilization.
  • Ensure regulatory and compliance adherence (RTO, safety norms, insurance).

4. Cost Control & Budgeting

  • Prepare and manage operational budgets.
  • Identify cost-saving opportunities without compromising service quality.
  • Monitor fuel costs, maintenance, warehousing expenses, etc.

5. Client & Stakeholder Management

  • Coordinate with key clients to ensure service excellence.
  • Handle escalations and resolve operational issues proactively.
  • Work closely with Sales & Finance teams for seamless execution.

6. Compliance & Risk Management

  • Ensure adherence to logistics laws, safety standards, and statutory compliance.
  • Implement risk mitigation strategies and contingency planning.

Key Requirements

  • Bachelor’s Degree in Supply Chain / Logistics / Business Administration (MBA preferred).
  • 15+ years of experience in logistics, transportation, or supply chain management.
  • Minimum 5 years in a leadership role.
  • Strong knowledge of 3PL, freight forwarding, fleet operations, or distribution networks.
  • Excellent analytical and decision-making skills.
  • Strong leadership, communication, and negotiation skills.


Skills Required

  • Bachelor's degree in Supply Chain, Logistics, or Business Administration
  • MBA
  • 15+ years of experience in logistics, transportation, or supply chain management
  • Minimum 5 years of experience in a leadership role
  • Strong knowledge of 3PL, freight forwarding, fleet operations, or distribution networks
  • Excellent analytical and decision-making skills
  • Strong leadership, communication, and negotiation skills
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The Company
255 Employees
Year Founded: 2009

What We Do

Right Advisors Private Limited is a Faridabad-based human resource consulting and staffing organization serving businesses across multiple industries. Its services include recruitment, contract staffing, payroll management, executive search, recruitment process outsourcing, and workforce management. The company uses a solutions-based consulting approach and flexible staffing models to help clients improve productivity, build high-performance teams, and focus on their core operations.

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