Operations & Fiscal Policy Analyst

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Operations & Policy Analyst 2 – Operations & Fiscal Policy Analyst
Oregon Department of Transportation
Driver & Motor Vehicle (DMV) Services Division
Budget and Accounting Section
Salem

The role: 

Join our team as an operations & fiscal policy analyst. This is a unique opportunity to analyze and shape how DMV delivers services to millions of Oregonians. In this role, you will help modernize data, reporting, and workflow measurement tools that directly support DMV’s transformation efforts. During the legislative session, you will be involved in fast-paced work to review draft legislation and identify the impacts it would have on DMV's mission, staff, and resources under tight timelines. At other times of the year, you will collaborate with DMV's budget team and across DMV to help create DMV's biennial Cost of Services analysis. If you enjoy data-informed decision making, operational analytics, developing ways to automate data reporting, and performance metrics development, this might be the job for you! Apply today!

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

• Develop and implement consistent methodologies for quantifying DMV staff activities, including systematic time studies of core customer service and processing tasks.
• Identify, design, and support the implementation of advanced data reporting capabilities within OLIVR (the DMV software system that tracks driver and vehicle data). Collaborate with IT, business operations, and system developers to automate task duration capture and reporting, leveraging workflow logs, triggers, and new data fields.
• Transform raw operational data into actionable formats—spreadsheets, charts, and narrative summaries—for use by analysts and leadership.
• Examine and conduct impact assessments for draft and proposed legislation affecting DMV and ODOT operations, ensuring compliance, transparency, and informed decision-making.
• Lead the development and evaluation of DMV fee strategies to ensure sustainable cost recovery, effective service delivery, and alignment with legislative and policy directives.
• Develop policy option packages that outline alternative strategies, operational approaches, and resource implications for addressing emerging business needs or legislative directives.
• Support the development of legislative concepts and rulemaking packages needed to implement fee adjustments. Collaborate with policy, legal, and operational teams to ensure proposals are actionable and compliant.
• Work in a typical office setting with hybrid work options available 1-3 days per week.
• To request a copy of the position description, which includes all duties and working conditions, please email [email protected].

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying. 
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!

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Minimum qualifications:

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification;

OR

A bachelor's degree in business or public administration, behavioral or social sciences, finance, political science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work.

What we’d like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience and education to help us decide who will move forward.

• Strong analytical skills with the ability to translate complex data into clear, actionable insights and recommendations.
• Experience working with data systems and identifying opportunities for automation or reporting improvements.
• Proven experience interpreting policy, process, or legislative changes and assessing their operational impacts.
• Strong attention to detail with the ability to manage multiple priorities under tight deadlines.
• Experience collaborating, with the ability to build trusted relationships across teams and organizational levels.

How to apply:

• Complete the following required steps:
  • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
  • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.
    • Your cover letter must be limited to no more than two (2) pages.
    • Please address your cover letter to Mary Penfield, Budget and Legal Support Section Manager.
    • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.
    • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.
  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.
• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
• If you are a veteran or Oregon National Guard servicemember, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 971-345-1967 or email [email protected].

Additional information:

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• We may use this recruitment to fill multiple or future vacancies.
• We will conduct name-based criminal background checks on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
• You will be represented by the Service Employees International Union (SEIU).

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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Data-informed decision-making, business process optimization, operational analytics, performance metrics development, process mapping and analysis, data automation, policy impact assessment, cost recovery strategy, fee policy evaluation, workload trend analysis, program financial sustainability