About the Role
We are looking for an Operations Executive to support branch operations and help drive performance across key business areas. In this role, you’ll assist in meeting GWP targets, manage credit control, ensure compliance, and provide operational support to distribution channels and claim-related matters. Your contribution will help maintain smooth branch operations and strengthen service quality.
What you will be doing
Support the branch in achieving GWP targets set by HQ.
Manage credit control to ensure premium collection is properly monitored and under control.
Comply with Group and company guidelines, as well as regulatory requirements related to CBC and AML.
Ensure timely and accurate issuance of policies, receipts, and proper document filing.
Provide strong operational support to internal processes to deliver good service across all distribution channels.
Oversee and assist with claim matters in the Northern and Perak Region.
Plan and carry out personal development activities to support continuous growth.
What we’re looking for
Strong organizational skills and attention to detail.
Good understanding of operational processes and compliance requirements.
Ability to manage timelines and handle multiple responsibilities effectively.
Strong communication and coordination skills when working with internal teams.
Proactive mindset with a commitment to learning and development.
A team player who can contribute to smooth daily operations.
What we offer
At RHB Banking Group, you’ll be part of a supportive environment that values teamwork and growth. We offer competitive compensation, development opportunities, and a culture that encourages continuous improvement and professional advancement.
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
