The Role
Coordinate vendors and service partners, assign orders according to SLAs, track delivery progress, monitor service quality, manage escalations, maintain vendor and order records, collaborate with logistics, finance, and customer support teams, and recommend process improvements. The role requires strong organization, communication, coordination, and spreadsheet skills in a fast-paced health-tech startup environment.
Summary Generated by Built In
Company Overview:
Valeo Health is a leading digital healthcare platform that bridges the gap between preventive wellness and personalized medical care. Through a seamless ecosystem of diagnostics, doctor consultations, homecare, IV therapies, and health management services, Valeo empowers individuals to take charge of their health — anytime, anywhere. Its technology-driven model integrates online and offline care delivery, ensuring that every customer interaction is accurate, compliant, and patient-centric.
Mission:
To democratize access to proactive, science-driven healthcare by bringing integrated diagnostics, treatments, and care directly into people’s homes — enabling wellness that is personalized, seamless, and data-backed.
Vision:
To create a future where healthcare is not reactive or fragmented but continuous and intelligent — ensuring that every individual, regardless of geography or income, has access to preventive and connected healthcare services.
Founders & Leadership:
Valeo Health was founded by Sundeep Sahni, Nadine Karadag, and Ankur Majumder, experienced entrepreneurs and operators passionate about transforming the healthcare landscape across the MENA and South Asia regions.
Sundeep Sahni is a serial entrepreneur and co-founder of Lazada (acquired by Alibaba). He brings deep expertise in scaling digital marketplaces and consumer platforms.
Nadine Karadag comes from a background in private equity and operations, leading Valeo’s strategic growth and partnerships.
Ankur Majumder contributes to Valeo’s technology and product vision, driving innovation and service delivery excellence.
Funding & Growth:
In 2025, Valeo raised US $12 million in Series B funding, bringing its total investment to US $20 million. The company continues to expand its AI-powered home health and wellness services across major GCC cities and emerging international markets.
Key Responsibilities:
- Coordinate and maintain relationships with vendors and service partners.
- Assign orders to the appropriate vendors or service providers as per defined SLAs.
- Track order progress and ensure timely delivery of all products and services.
- Monitor service quality and handle operational escalations effectively.
- Maintain detailed records of vendor performance and order tracking.
- Collaborate with internal teams (logistics, finance, customer support) for smooth execution.
- Identify operational gaps and suggest process improvements to enhance efficiency.
Requirements:
- Bachelor’s degree in Business Administration, Operations, or a related field.
- 1–3 years of experience in operations, vendor management, or order coordination (preferably in health-tech, e-commerce, or service-based startups).
- Excellent communication and coordination skills.
- Strong knowledge of Excel/Google Sheets and basic operational tools.
- Highly organized, detail-oriented, and capable of working in a fast-paced environment.
Work Setup:
- 6-day work week: 5 days from office + 1 day work from home.
What We Offer:
- Opportunity to work with a rapidly growing health-tech startup impacting real lives.
- Dynamic and collaborative work environment.
- Competitive compensation and benefits.
Skills Required
- Bachelor's degree in Business Administration, Operations, or a related field
- 1-3 years of experience in operations, vendor management, or order coordination
- Experience in health-tech, e-commerce, or service-based startups
- Excellent communication and coordination skills
- Strong knowledge of Excel or Google Sheets and basic operational tools
- Highly organized and detail-oriented
- Ability to work in a fast-paced environment
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The Company
What We Do
Valeo Health is a tech-driven healthcare company serving insurers, third-party administrators (TPAs), and corporates. It combines AI-powered analytics, chronic disease management, tailored wellness programs, and telehealth services to improve member engagement, deliver data-backed outcomes, and reduce long-term claims costs. Operating across the GCC, Valeo is building healthcare technology infrastructure that connects care, data, predictive intelligence, and measurable outcomes for partners.
