Operations Executive

Posted 13 Days Ago
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Mid Valley City, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Entry level
Big Data • Marketing Tech • Analytics
The Role
Provide day-to-day operational support including order fulfillment, delivery coordination, data entry and record maintenance. Coordinate with vendors and stakeholders, monitor KPIs, resolve customer requests, enforce policies, escalate issues, and drive process improvements.
Summary Generated by Built In
Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and innovate. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 25,200 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

 

 

Job Description

This role offers an excellent opportunity to gain exposure across multiple business functions while contributing to the smooth execution of operational processes. The successful candidate will work closely with various internal teams and stakeholders, ensuring operational efficiency and delivering excellent support to both customers and the business.

Key Responsibilities

  • Provide day-to-day operational support, including order fulfillment, delivery coordination, data management, and administrative activities.
  • Liaise and coordinate with data vendors, service providers, and internal stakeholders to ensure smooth operational processes.
  • Perform accurate data entry, updates, and maintenance of operational records and databases.
  • Follow up with relevant stakeholders to ensure resolution of customer requests and operational issues.
  • Support the implementation and adherence of company policies, procedures, and operational standards.
  • Monitor assigned tasks and ensure key performance indicators (KPIs) are achieved.
  • Identify and escalate operational issues when necessary, while proactively driving solutions and improvements.
  • .

Qualifications

High school diploma, general education degree or equivalent Detail-oriented & with a good appreciation for operations & procedures Computer literacy, proficient with MS Excel and Word is added advantages Energetic, ability to work both independently & collaboratively Ability to work effectively in a fast-paced environment Able to multi-task and work under pressure

Additional Information

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

"#LI-Hybrid"

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Skills Required

  • High school diploma, GED or equivalent
  • Detail-oriented with appreciation for operations and procedures
  • Computer literacy
  • Proficiency with Microsoft Excel and Microsoft Word
  • Energetic; ability to work independently and collaboratively
  • Ability to work effectively in a fast-paced environment
  • Able to multi-task and work under pressure

Experian Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.

  • Healthcare Strength Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
  • Leave & Time Off Breadth Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
  • Retirement Support Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.

Experian Insights

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The Company
HQ: Dublin
16,292 Employees
Year Founded: 1980

What We Do

Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.

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