The Role
Support the CEO by owning inbox and calendar, triage and draft email, schedule demos, shadow sales/CS calls, run recruiting, finance/vendor ops, manage DocuSign flows, maintain SOC 2 compliance tasks, handle onboarding/offboarding, track commitments, and build scalable operational processes.
Summary Generated by Built In
RYZ Labs is looking for a highly skilled Operations & Executive Assistant to join one of our clients’ teams. In this role, you will work directly with the Founder & CEO, owning his inbox, calendar, and the company's administrative engine. As the company scales, so does your scope.
Qualifications:
• 3+ years in operations, executive assistance, or chief-of-staff-style roles, ideally supporting a founder or executive at a startup
• Excellent written and spoken English (written communication goes directly to US enterprise customers)
• Ruthlessly organized and self-directed with a strong ability to manage ambiguity without dropping balls
• Fluent across modern tools — Google Workspace, Slack, Notion/Linear, Ramp, DocuSign, Rippling — with daily use of AI tools to accelerate workflows
• Available during US Central Time business hours with high responsiveness and total discretion for sensitive data
• You build processes that outlive you and prefer owning outcomes over waiting for instructions
Key Responsibilities:
• Own the CEO’s calendar and inbox — triage email daily, draft replies, schedule demos, protect focus time, and ensure sub-24-hour response times
• Tee up sales and CS calls — shadow demos to learn the product, prepare account briefs/agendas beforehand, and manage follow-ups after
• Run the recruiting workflow end to end — coordinate partners, schedule interviews, track candidates, and manage work-trial logistics
• Run finance and vendor ops — process invoices, prep expense approvals via Ramp, track subscriptions, and keep clean records
• Route documents and signatures — manage DocuSign flows for customer agreements and contractor paperwork end to end
• Keep compliance green — manage Vanta tasks, policy approvals, and training completions across the team within a SOC 2 environment
• Manage new team member onboarding and offboarding end to end — accounts, access, Rippling setup, and day-one planning
• Track every commitment — maintain running lists of promises made in meetings and ensure execution or escalation
• Build and refine operational processes that help the company scale from 30 to 100+ enterprise customers
Skills Required
- 3+ years in operations, executive assistance, or chief-of-staff-style roles, ideally supporting a founder or executive at a startup
- Excellent written and spoken English suitable for communication with US enterprise customers
- Ruthlessly organized, self-directed, and able to manage ambiguity without dropping tasks
- Fluent with Google Workspace, Slack, Notion or Linear, Ramp, DocuSign, Rippling, and daily use of AI tools to accelerate workflows
- Available during US Central Time business hours with high responsiveness and discretion for sensitive data
- Ability to build durable processes and prefer owning outcomes rather than waiting for instructions
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The Company
What We Do
Where startups soar! We're not just building startups - we're crafting the future. From ideation to execution, we provide the blueprint for startup success. We specialize in nurturing startups from the ground up, and supercharging existing ones with our top-tier technical talent solutions. Join us at Ryz Labs, where we turn promising ideas into thriving businesses. Let's shape the future of innovation together!
