Operations Excellence Manager

Posted Yesterday
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Jeddah, SAU
In-Office
Expert/Leader
Information Technology • Professional Services
The Role
Leads the Operations Excellence Office, overseeing operational governance, process ownership, decision rights, performance improvement, operating model design, business transformation, and cross-functional integration across operational portfolios.
Summary Generated by Built In

About the Role

Leads the Operations Excellence Office responsible for operational governance, process ownership, decision-rights framework, performance improvement, and cross-functional integration across all operational portfolios.

Key Responsibilities

  • Leads the Operations Excellence Office responsible for operational governance, process ownership, decision-rights framework, performance improvement, and cross-functional integration across all operational portfolios.

Qualifications & Experience

  • Bachelor's degree in Engineering, Business Administration, or related field.

  • 12+ years experience in operations, transformation, portfolio governance, or business excellence.

  • Strong leadership and stakeholder management skills.

Specialties / Key Skills

Operating Model Design   |   Process Governance   |   Business Transformation   |   Organizational Effectiveness   |   Strategic Planning

Preferred Company Experience

Saudi Aramco, NEOM, Red Sea Global, Royal Commission for Jubail & Yanbu, Riyadh Airports Company (RAC), Jeddah Airports Company (JEDCO), ENGIE Solutions, CBRE, JLL, ISS Facility Services.

Preference will be given to candidates with experience in large-scale operations, maintenance, integrated facilities management, airports, healthcare, higher education, hospitality, government, and critical infrastructure environments.

Skills Required

  • Bachelor's degree in Engineering, Business Administration, or a related field
  • 12+ years of experience in operations, transformation, portfolio governance, or business excellence
  • Strong leadership and stakeholder management skills
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The Company
HQ: Jeddah
1,300 Employees
Year Founded: 2013

What We Do

SSCL is a UK public-sector shared-services provider that supports government departments and agencies with critical business operations. It combines digital solutions and process expertise to deliver finance and accounting, HR and payroll, procurement, pensions administration, recruitment and resourcing, contact-centre, employee, learning, and data-and-insight services. The company says its work is intended to improve customer experience, create efficiencies and savings, and help public services operate more effectively.

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