Operations Excellence Associate

efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Are you a sharp analytical thinker with a passion for process improvement? Do you thrive on transforming data into actionable insights and helping teams work smarter? If so, we want you to join the efood market team!

We're looking for a highly motivated Operations Excellence Associate to play a critical role in shaping the future of our operations. You'll be on the front lines, diagnosing inefficiencies, embedding best practices, and ensuring our operations are scalable, efficient, and best-in-class.

What You'll Do:

• Analyze current operational processes and workflows to identify inefficiencies and areas of improvemement.
• Assist in the development and maintenance of SOPs.
• Conduct regular audits and assessments to ensure effectiveness and sustainability of process improvements.
• Participate in project managament activities, ensuring timely execution of projects and adherence to budget.
• Utilize data analysis and reporting tools to monitor KPIs and track progress on operational initiatives.
• Training and Development - Support training and development of personnel on process improvements, implementation of tools and operational best practices using Lean, Six Sigma, 5S or Kaizen principles.

• A relevant degree or strong academic record in Business, Engineering, Operations, or a related field.
• A highly analytical and detail-oriented mindset. You enjoy solving puzzles!
• Proficiency in Microsoft Excel is a must; familiarity with data tools is a plus.
• Excellent organizational and communication skills. You can clearly explain ideas and follow instructions well.
• A proactive, "can-do" attitude and a willingness to learn about continuous improvement methodologies (like Lean or Kaizen).

• We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰

• We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!

• We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe! 🍎

• We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.

• We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!

• Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!

• If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!

• We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎

• Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼

Life @efood:

At efood, no day is the same as the day before!
 

At efood, we constantly have chances to raise the bar improving, innovating, and challenging ourselves to grow! 🏔️
We take ownership of what we do, embracing challenges, and making things happen! ✔️
We move with pace to deliver value fast, which keeps us ahead, always balancing speed with quality! 🚀
We stay humble ❤️ as we grow and dive deep🔍 in situations, asking questions & exploring beyond the surface to get the best solutions!
We bring good vibes by lifting each other up, focusing on what’s possible, and being the kind of teammate everyone wants on their side! 🙏

We’re a fast-growing, dynamic team where every efooder has the opportunity to shine, grow, and be part of something exciting.

Hungry enough to join us?

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