A Day in the Life:
The Operations Excellence Analyst is responsible for reviewing operational data and initiative progress, gathering feedback from field teams, identifying risks or gaps, and supporting clear communications, playbooks, and governance materials that help leaders stay aligned and operators focus on the right priorities.
The starting salary for this role is $80,000, commensurate with experience.
What You’ll Do:
- Analyze proposed initiatives, operational performance, and field feedback to determine alignment with enterprise priorities, the 2027+ operations experience, and expected impact on DOE, NPS, and employee satisfaction
- Lead or co-lead specific initiatives under the guidance of an Operations Excellence leader
- Support the development of weekly operations playbooks, field communications, executive updates, and other mechanisms that provide operators with clear and consistent priorities
- Maintain initiative inventories, governance materials, decision logs, scorecards, and implementation calendars that create transparency across work affecting Operations
- Collect and synthesize feedback from frontline employees and field leaders to identify execution risks, communication gaps, competing priorities, and opportunities for simplification
- Track initiative milestones, adoption measures, operational outcomes, and follow-up actions to support timely escalation and informed decision-making
- Other duties as assigned
What We’re Looking For:
- Bachelor’s degree preferred
- 1+ years of experience in data analytics, data science, or a related field within a business or advanced academic environment
- Proven ability to identify, extract, manipulate, and analyze data to drive operational improvements, optimization, and reporting through dashboards and visualizations
- Intermediate proficiency with Microsoft Office applications, including Excel, Outlook, and Teams
- Strong written and verbal communication skills with the ability to translate complex concepts for diverse audiences
- Highly organized, detail-oriented, and innovative, with the ability to work independently and manage priorities in a fast-paced, deadline-driven environment
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Skills Required
- 1+ years of experience in data analytics, data science, or a related field within a business or advanced academic environment
- Ability to identify, extract, manipulate, and analyze data to drive operational improvements, optimization, and reporting through dashboards and visualizations
- Intermediate proficiency with Microsoft Office applications, including Excel, Outlook, and Teams
- Strong written and verbal communication skills, including the ability to translate complex concepts for diverse audiences
- Highly organized and detail-oriented, with the ability to work independently and manage priorities in a fast-paced, deadline-driven environment
- Bachelor's degree
What We Do
Hertz. We're here to get you there. The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. Product and service initiatives such as Hertz Gold Plus Rewards®, Carfirmations, Mobile Wi-Fi and unique vehicles offered through the Adrenaline, Dream, Green and Prestige Collections set Hertz apart from the competition. Additionally, The Hertz Corporation owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Firefly vehicle rental brand and Hertz 24/7 car sharing business in international markets and sells vehicles through Hertz Car Sales.
