Operations Engineer

Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. 

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

The Operations Engineer role at Arch is an engineering role whose responsibilities are tightly aligned with the efficiency and overall success of the Operations team.

Your engineering/technical responsibilities will include: 

• Development of new features for internal, employee used web platforms

• Automating the acquisition and extraction of financial data from many sources

• Reviewing automation outputs ensuring quality and correctness

• Building and maintaining internal tools for Arch's operations team

• Overseeing execution and maintenance of a suite of scripts and other internal tooling used to support core business functions.

• Assisting with debugging, investigation, and troubleshooting errors.

Reach out to us if you:

• Love organizing a bit of chaos

• Are proficient in JavaScript or another mainstream programming language 

• Know SQL 

• Are a quick learner who enjoys partnering with others and solving difficult problems

• Are interested in alternative investments and/or financial services

• Communicate well and professionally

Bonus points if you:

• Have web development experience: HTML/CSS and React

• Enjoy writing code to process and understand data

• Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s

• Have taken finance or accounting courses

All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).

• Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.