The Role
Provide Windows Server and RHEL system administration across hybrid environments, develop and maintain Ansible automation for provisioning, patching and configuration, manage monitoring, storage and backups, support application teams, own SLA/KPI metrics, handle incident response and client communications, and maintain runbooks and automation documentation.
Summary Generated by Built In
Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Act as the ongoing interface between the client and the system or application. Responsible for system administration of Microsoft Windows Server and Linux (RHEL) environments alongside Ansible-based infrastructure automation across a hybrid on-premises and cloud estate.
Roles & Responsibilities:
Administer Microsoft Windows Server (2012, 2016, 2019, 2022, 2025) including File Services
Administer Linux servers (RHEL 6/7/8/9/10) including installation, configuration, package management (YUM/DNF/APT), and OS hardening
Develop and maintain Ansible playbooks, roles, and inventories for automated provisioning, configuration management, and patching across Windows and Linux
Manage Windows patch cycles using WSUS and Linux patching via Red Hat Satellite or native package managers, coordinated through Ansible
Configure and manage user accounts, SSH key management
Monitor system health, performance metrics (CPU, memory, disk, network) and respond to alerts across Windows and Linux environments
Manage storage configuration, LVM, NFS/CIFS mounts, and file system management across multi-OS environments
Maintain Ansible Automation Platform (AAP): manage job templates, credentials, projects, and scheduled automation runs
Support application teams with server builds, configuration changes & OS-level troubleshooting
Develop and maintain Ansible roles that enforce consistent configuration baselines across both Windows and Linux fleets
Maintain system runbooks, Ansible repository documentation, patching schedules, and configuration management records
Enterprise Tools & Platforms:
Windows Server: WSUS, Windows Admin Center, PowerShell, Windows Event Viewer
Linux: RHEL, YUM / DNF / APT, systemd, SELinux / AppArmor, LVM, OpenSSH, cron
Ansible: Ansible Core, Ansible Automation Platform (AAP) Roles, Playbooks, Inventory
Patch Management: WSUS, Azure Update Manager, Red Hat Satellite, Ansible patch playbooks
Monitoring: Splunk
Automation: Ansible, Bash / Shell, PowerShell, Python, Git (version control for playbooks)
ITSM: ServiceNow
Backup: Networker, AWS Backup
SLA / KPI Ownership:
Ensure adherence to SLA/KPI commitments across Windows Server, Linux, and Ansible automation platforms
Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all infrastructure incidents
Monitor system uptime, patch compliance rates, Ansible job success rates, and performance baselines
Publish service performance reports and contribute to monthly service review decks
Client Facing Responsibilities:
Participate in war room calls during major platform incidents across Windows and Linux environments
Handle escalation matrix and maintain clear communication with application, development, and business stakeholders
Provide timely status updates during incidents, patching windows, and server build events
Participate in governance, service review, CAB, and capacity planning meetings
Coordinate with Red Hat Support and Microsoft Premier Support for critical OS-level issue resolution
Professional & Technical Skills:
Strong communication and stakeholder management skills in a client-facing environment
Ability to handle critical multi-OS infrastructure incidents and coordinate escalations under pressure
Flexible to work in a hybrid on-call or 24/7 rotation model as required
Strong analytical mindset with experience troubleshooting across Windows and Linux environments simultaneously
Willingness to continuously develop Ansible automation skills and drive infrastructure-as-code adoption
Microsoft Windows Server (2012/2016/2019/2022/2025), Linux (RHEL 6/7/8/9/10), Ansible (Automation & Configuration Management), Hybrid Infrastructure Operations, Bash / Shell Scripting, PowerShell
3 to 5 years of total experience in system administration across Windows Server and Linux in a hybrid environment
Hands-on experience writing Ansible playbooks for both Windows (WinRM) and Linux (SSH) node management
Working knowledge of Windows Server administration including Group Policy, DNS, DHCP, and patch management
Practical Linux administration experience including SELinux, LVM, networking, and systemd service management
Familiarity with Ansible Automation Platform (AAP) or AWX for centralized automation job management
Exposure to cloud platforms (AWS or Azure) for managing hybrid Windows and Linux workloads is a plus
Red Hat Certified System Administrator (RHCSA) preferred Red Hat Certified Engineer (RHCE) or Ansible Automation Specialist a strong plus
Additional Information:
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Act as the ongoing interface between the client and the system or application. Responsible for system administration of Microsoft Windows Server and Linux (RHEL) environments alongside Ansible-based infrastructure automation across a hybrid on-premises and cloud estate.
Roles & Responsibilities:
Administer Microsoft Windows Server (2012, 2016, 2019, 2022, 2025) including File Services
Administer Linux servers (RHEL 6/7/8/9/10) including installation, configuration, package management (YUM/DNF/APT), and OS hardening
Develop and maintain Ansible playbooks, roles, and inventories for automated provisioning, configuration management, and patching across Windows and Linux
Manage Windows patch cycles using WSUS and Linux patching via Red Hat Satellite or native package managers, coordinated through Ansible
Configure and manage user accounts, SSH key management
Monitor system health, performance metrics (CPU, memory, disk, network) and respond to alerts across Windows and Linux environments
Manage storage configuration, LVM, NFS/CIFS mounts, and file system management across multi-OS environments
Maintain Ansible Automation Platform (AAP): manage job templates, credentials, projects, and scheduled automation runs
Support application teams with server builds, configuration changes & OS-level troubleshooting
Develop and maintain Ansible roles that enforce consistent configuration baselines across both Windows and Linux fleets
Maintain system runbooks, Ansible repository documentation, patching schedules, and configuration management records
Enterprise Tools & Platforms:
Windows Server: WSUS, Windows Admin Center, PowerShell, Windows Event Viewer
Linux: RHEL, YUM / DNF / APT, systemd, SELinux / AppArmor, LVM, OpenSSH, cron
Ansible: Ansible Core, Ansible Automation Platform (AAP) Roles, Playbooks, Inventory
Patch Management: WSUS, Azure Update Manager, Red Hat Satellite, Ansible patch playbooks
Monitoring: Splunk
Automation: Ansible, Bash / Shell, PowerShell, Python, Git (version control for playbooks)
ITSM: ServiceNow
Backup: Networker, AWS Backup
SLA / KPI Ownership:
Ensure adherence to SLA/KPI commitments across Windows Server, Linux, and Ansible automation platforms
Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all infrastructure incidents
Monitor system uptime, patch compliance rates, Ansible job success rates, and performance baselines
Publish service performance reports and contribute to monthly service review decks
Client Facing Responsibilities:
Participate in war room calls during major platform incidents across Windows and Linux environments
Handle escalation matrix and maintain clear communication with application, development, and business stakeholders
Provide timely status updates during incidents, patching windows, and server build events
Participate in governance, service review, CAB, and capacity planning meetings
Coordinate with Red Hat Support and Microsoft Premier Support for critical OS-level issue resolution
Professional & Technical Skills:
Strong communication and stakeholder management skills in a client-facing environment
Ability to handle critical multi-OS infrastructure incidents and coordinate escalations under pressure
Flexible to work in a hybrid on-call or 24/7 rotation model as required
Strong analytical mindset with experience troubleshooting across Windows and Linux environments simultaneously
Willingness to continuously develop Ansible automation skills and drive infrastructure-as-code adoption
Microsoft Windows Server (2012/2016/2019/2022/2025), Linux (RHEL 6/7/8/9/10), Ansible (Automation & Configuration Management), Hybrid Infrastructure Operations, Bash / Shell Scripting, PowerShell
3 to 5 years of total experience in system administration across Windows Server and Linux in a hybrid environment
Hands-on experience writing Ansible playbooks for both Windows (WinRM) and Linux (SSH) node management
Working knowledge of Windows Server administration including Group Policy, DNS, DHCP, and patch management
Practical Linux administration experience including SELinux, LVM, networking, and systemd service management
Familiarity with Ansible Automation Platform (AAP) or AWX for centralized automation job management
Exposure to cloud platforms (AWS or Azure) for managing hybrid Windows and Linux workloads is a plus
Red Hat Certified System Administrator (RHCSA) preferred Red Hat Certified Engineer (RHCE) or Ansible Automation Specialist a strong plus
Additional Information:
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Microsoft Windows Server administration (2012-2025) including File Services, Group Policy, DNS, DHCP
- RHEL Linux administration (RHEL 6/7/8/9/10) including package management, systemd, SELinux/AppArmor, LVM, networking
- Ansible playbooks, roles, inventories development for Windows (WinRM) and Linux (SSH) node management
- Maintain and operate Ansible Automation Platform (AAP) / AWX (job templates, credentials, projects, schedules)
- Patch management experience (WSUS, Azure Update Manager, Red Hat Satellite, Ansible-based patching)
- Scripting and automation: PowerShell, Bash/Shell, Python, and Git for version control
- Monitoring and incident response experience (Splunk) and ITSM ticketing (ServiceNow)
- Minimum 3 years total experience in system administration across Windows and Linux
- 15 years full-time education / Bachelor's degree in Computer Science, IT, or related discipline
- Strong communication and stakeholder management; ability to participate in client-facing incident war rooms and on-call rotations
- Exposure to cloud platforms (AWS or Azure) for hybrid workload management
- Red Hat Certified System Administrator (RHCSA)
- Red Hat Certified Engineer (RHCE) or Ansible Automation Specialist
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
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The Company
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
