At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewTo provide high quality technical and operational support for customer infrastructure and subscriber technologies / systems supplied by Motorola Solutions, and to provide technical excellence and leadership to other members of the project & operations engineering and Support Services group ensuring total customer satisfaction and compliance to contractual key performance indicators.
Our Services team is part of the Motorola Solutions business covering the Australia and New Zealand region. We are a professional services team that delivers systems integration projects and managed services to our customers. We deliver customer focused world-class, leading edge, end-to-end solutions fit for purpose within each customer’s unique environment that include various voice (including radio) communications, data and video technologies with our clients predominantly in the public safety government sector and the energy & natural resources industry
Job Description
Primarily responsibility for the overall technical operation and maintenance of systems and subsystems of the P25 system for Victorian Metropolitan Mobile Radio (MMR) and Regional Mobile Radio (RMR).
Provide Radio Frequency (RF) technical subject matter expertise, engineering and upgrade support for main systems and sub-systems used on the applicable radio network, microwave links and connectivity to associated telecommunication service provider links.
Act as a technical escalation point for Network Operations Centre (NOC) staff or Field Engineers when necessary
Create and implement Change & Problem management, knowledge management and test procedures for system routine maintenance
Develop and audit as built documentation and update as required to ensure accuracy
Participate in standby roster, 24x7 on call operation
Support core system, consoles and network devices (firewalls, routers, switches, microwave, servers both physical and virtual) remotely and onsite
Perform maintenance updates and upgrade system components, network devices (remote/onsite) and assist with network designs
Produce and/or update “as-built” documentation for supported systems, as required
Provide short term and long term in depth technical analysis and investigation of problems specialising in RF coverage prediction and RF measurement
Represent the operational engineering support to Management and /or vendors (or other support groups as applicable) in the resolution of equipment/network performance problems
Conducts network testing, integration and certification specialising in RF performance or base station sites or microwave/transmission links
Familiarity with Motorola Voyager coverage survey tools or other industry standard product
Familiarity of standardized methodologies for modeling, simulating, and verifying the performance of wireless and Land Mobile Radio (LMR) networks such as TSB-88.
Basic Requirements
Education and Qualifications:
Tertiary Qualifications in Engineering
Experience and Skills
Extensive telecommunications experience specialising in Land Mobile Radio (LMR) and microwave transmission propagation
Digital LMR system experience such as Motorola P25
Using propagation prediction tools and real world verification
Test equipment to perform spectrum measurements and analysis to identify interference
Experiencing in multi network roaming and mobility thresholds, including wifi roaming
Personal Attributes
Excellent communication skills (verbal, written and presentation).
Strong analytical and problem solving skills.
Effective time management skills.
Ability to prioritise, multi-task and meet deadlines.
Mission critical environment awareness.
Results orientated.
Technical aptitude.
Attention to detail.
Self-motivated.
Team Player
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNo
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
Skills Required
- Tertiary qualifications in Engineering
- Extensive telecommunications experience specialising in Land Mobile Radio (LMR) and microwave transmission propagation
- Digital LMR system experience such as Motorola P25
- Use of propagation prediction tools and real-world verification
- Use of test equipment to perform spectrum measurements and interference analysis
- Experience with multi-network roaming and mobility thresholds, including Wi-Fi roaming
- Support and maintain core systems, consoles and network devices (firewalls, routers, switches, microwave, physical and virtual servers)
- Participate in standby roster and 24x7 on-call operations
- Familiarity with Motorola Voyager coverage survey tools or other industry standard products
- Familiarity with standardized methodologies for modeling and verifying wireless/LMR networks such as TSB-88
- Strong verbal, written and presentation communication skills
Motorola Solutions, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..
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Healthcare Strength — Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
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Leave & Time Off Breadth — Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
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Retirement Support — Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.
Motorola Solutions, Inc. Insights
What We Do
Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.
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