Operations Engineer I

Posted Yesterday
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New York, NY, USA
Hybrid
107K-140K Annually
Mid level
Healthtech • Insurance
Give people power over their healthcare.
The Role
Develops, tests, and deploys scalable technical solutions that automate health insurance operations and improve efficiency, quality, and data integrity. The role handles production issues, investigates escalations, supports on-call operations, collaborates on technical design, and partners with business teams on workflows, tooling, and market expansion initiatives.
Summary Generated by Built In

Hi, we're Oscar. We're hiring a Operations Engineer to join our Eligibility & Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Operations Engineer I role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar’s infrastructure and underlying logic for core insurance functions. 

You will report into the Manager, Operations Engineering.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $106,812 - $140,191 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar’s regulatory or strategic needs
  • Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities
  • Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs
  • Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions
  • Partners closely with other departments to structure and operationalize the next generation of health insurance operations
  • Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • A technical bachelor’s degree or 4 years commensurate experience 
  • 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering)
  • 1+ years of SQL experience
  • 1+ years of experience in Python or similar Programming languages (Java, C#, etc.)

Bonus points:

  • An academic and/or professional background in coding, math, statistics, or data science
  • Experience working in dynamic environments, including but not limited to start-up experience

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Skills Required

  • Technical bachelor's degree or four years of commensurate experience
  • At least three years of experience in a technical role
  • At least one year of SQL experience
  • At least one year of experience with Python or similar programming languages such as Java or C#
  • Academic or professional background in coding, math, statistics, or data science
  • Experience working in dynamic environments, including startup experience

Oscar Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oscar Health and has not been reviewed or approved by Oscar Health.

  • Healthcare Strength — Employer-sponsored medical coverage for employees and their families with mental-health support is prominently offered. Wellness programming and digital care access add to perceived strength.
  • Parental & Family Support — Paid parental leave of 10+ weeks, backup care, and family-forming support (including fertility and adoption benefits) are part of the package. Reproductive‑loss leave is also noted.
  • Leave & Time Off Breadth — Multiple time‑off options, wellness days, and an unlimited vacation program for some roles are described. Paid holidays, paid sick time, and a long‑tenure sabbatical broaden time‑away choices.

Oscar Health Insights

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The Company
HQ: New York, NY
2,400 Employees
Year Founded: 2012

What We Do

Oscar Health, Inc. (NYSE: OSCR) is a leading consumer health company that gives people power over their healthcare. Oscar Health serves millions of consumers, employers, brokers, and partners through Oscar Insurance, Lucie Health Marketplace, and Trove Group. Together these businesses deliver exceptional lifestyle products and technology platforms that make healthcare easy to choose, use, and experience.

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