The Role
Lead operational performance across a portfolio of schools, colleges, training centers, and EdTech assets. Implement operational strategy, optimize processes, monitor KPIs and dashboards, manage facilities and vendors, ensure quality, compliance, and risk mitigation, and lead operations teams to support growth and customer experience goals.
Summary Generated by Built In
On behalf of our client we are looking for an Operations Director to join their team in Riyadh.
Job Summary
The Operations Director supports the COO in
managing the operational performance of the Holding educational investments
and internal support functions. The role focuses on service quality assurance,
operational process optimization, and driving operational initiatives aligned
with ISRAR’s growth, digitalization, and customer experience goals.
Responsibilities:
1. Operational Excellence
Implementation- Execute the operational strategy defined by the
COO across ISRAR’s platform of schools, colleges, training centers, and
EdTech assets.
- Drive continuous improvement and process
optimization initiatives at the asset level.
- Track and report operational KPIs, including
service levels, resource utilization, and academic/operational support
metrics.
- Develop and implement operational dashboards for
business units.
- Oversee the management of facility operations,
maintenance, safety, and support services across ISRAR’s portfolio.
- Manage third-party vendors for facility services,
IT infrastructure, security, and support services.
- Implement operational quality standards and SLAs.
- Support regulatory accreditation initiatives
(e.g., MoE licensing, NCAAA standards).
- Identify operational risks and support mitigation
planning and execution.
- Ensure business continuity plans and emergency
response strategies are implemented across sites.
- Lead a team of operations managers, site
supervisors, and QA officers.
- Foster strong collaboration between operations and
academic management teams.
Requirements
- Bachelor’s degree in Business Administration, Operations,
Engineering, or Education Administration;
- Master’s degree (MBA or related) preferred.
- 12+ years of operational management experience, preferably in
education, healthcare, or service industries.
- Proven
track record of driving operational improvements across multi-site
institutions.
Skills Required
- Bachelor's degree in Business Administration, Operations, Engineering, or Education Administration
- Master's degree (MBA or related)
- 12+ years of operational management experience
- Experience in education, healthcare, or service industries
- Proven track record of driving operational improvements across multi-site institutions
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Areeb is a specialized provider of comprehensive human resources solutions in Saudi Arabia. The company focuses on bridging the gap between job seekers and organizations through services such as staffing, executive search, and HR process outsourcing. Committed to empowering Saudi human capital, Areeb aims to improve the quality of human resources solutions while adhering to the objectives of the Saudi 2030 Vision.
