Operations Director- Europe

Operations Director-Europe 

About Packsize  

Packsize has recently moved its European headquarters to Amsterdam, marking an exciting new chapter in the history of Packsize Europe! We are an automation company that enables more efficient and sustainable packaging process flows from packing to unboxing. We’re propelling our customers and the industry forward, always looking to innovate and improve. Because, to us, packaging is about much more than a box, it’s about delivering what’s right, for our customers, for their customers and our planet. 

What You’ll Do 

Reports directly to: CEO Europe with indirect reporting to COO Global Operations. 

Dotted-line relationships: Global Supply Chain, Transportation, Procurement, Customer Operations, Quality, and Safety 

The Operations Director-Europe is responsible for driving operational excellence across Packsize’s EBU (European Business Unit). The person in this position ensures efficient, safe, and sustainable delivery of Packsize’s on-demand packaging machines, spare parts and technology solutions. The role oversees end-to-end operations, from production and logistics to customer operations, while working closely with global functional leaders to align EU execution with global corporate standards and strategy. 

• Lead day-to-day operations across Packsize’s EBU. 

• Develop and execute regional operational strategies that support growth, efficiency, and sustainability objectives. 

• Ensure operational readiness for new market entries and product launches. 

• Translates company strategy into actionable operational plans. 

• Maintains regulatory compliance (e.g., GMP, ISO, safety standards). 

• Identifies operational risks and builds mitigation plans. 

• Optimizes workflows, improves efficiency, and reduces costs. 

• Manages operational budgets, forecasts, and resource planning. 

• Ensures operations stay within financial targets. 

• Leads scale-up projects, new facility launches, new product introductions, or supply chain expansion. 

• Cross-functional oversight of supply chain, transportation, procurement, customer operations, quality and safety teams and possibly service teams as well. 

• Establish KPIs for productivity, delivery, quality, and customer satisfaction. 

• Report operational performance to CEO/COO and recommend improvement initiatives. 

• Ensure compliance with EU and local regulations (labor, environmental, safety, etc.). 

• Lead and develop a multi-country team of employees in different roles and teams. 

• Foster collaboration between regional teams and global functional leaders. 

• Promote a culture of accountability, innovation, and continuous improvement. 

What You’ll Bring: 

• Completed degree in business administration or a related field 

• 10 years of similar experience desired in the role 

• Experience with international teams, transformational business changes and scale ups 

• Entrepreneurial mindset, hands-on mentality, and strong communication skills with the ability to drive and engage teams 

• Strong leadership and people skills, with the ability to build a high-performing and sustainable team 

• Strong analytical skills and attention to detail (data driven) 

• “Can do attitude” 

• Ability to challenge established working practices in a practical and engaging way 

• Proven commercial aptitude and a track record of contributing to the management and development of a successful business 

• Previous experience in change management within an evolving environment 

• Experience driving operational excellence  

• Strong understanding of customers and the market to make informed business decisions 

• Broad cross-functional decision-making 

• Capability to influence a diverse group of stakeholders at all levels 

• Commercial acumen and customer focus 

• Familiarity with financial metrics and business performance to be ready for future P&L responsibilities.  

• Strategic thinking and long-term planning 

• Executive-level communication and influence 

• Available to travel to US and within Europe 

 
This is a critical leadership role requiring a strategic and operational director with strong business acumen, someone capable of identifying risks and opportunities, and delivering on ambitious growth targets. 
 
The Operations Director Europe will be responsible for delivering annual operational plan commitments, driving sustainable growth and operational excellence, and building a high-performing regional organization aligned with Packsize global vision and mission. 
 
The ideal candidate will bring extensive experience in strategy development with a proven ability to align operations with business goals to achieve measurable results. They must be a growth-oriented leader with a bias for action, able to lead change and foster a culture of accountability, collaboration, and performance.