Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
We’re looking for an Operations Director to lead operations for our Digital Banking Platform and Cloud Engineering organization — a global team powering the future of banking in the cloud. With an annual budget of more than $100 million, this team builds and scales the platforms that millions of customers rely on every day.
Reporting to the VP of Operations and supporting the SVP of Engineering, you’ll be at the center of strategy, execution, and organizational excellence. From budget oversight to headcount planning, performance metrics, and operational innovation, you’ll ensure the engine behind our digital transformation runs smoothly.
This is a high-impact role for a proven operations leader who thrives in complex environments, can influence at the executive level, and brings clarity to scale.
A Typical Day:
Strategic & Executive Support
Partner with the SVP of Engineering as a strategic advisor, providing insights, recommendations, and executive-ready reports.
Manage operating rhythms across a $100M+ portfolio, including staff meetings, leadership reviews, and quarterly business reviews.
Lead special projects and strategic initiatives that advance organizational goals.
Financial Management
Own financial forecasting, spend tracking, and cost optimization in partnership with Finance.
Conduct headcount reconciliation, P&L reviews, and variance analyses to maintain financial discipline.
Oversee cost center allocations and workforce distribution using tools such as Visier.
Drive cloud and AI financial operations, aligning annual plans with execution.
Operational Leadership & Coordination
Run the business of engineering by establishing processes, governance, and workflows that scale delivery.
Align stakeholders across Product, Engineering, Finance, Risk, and Compliance to keep priorities synchronized.
Lead staff and extended staff operations, including OKRs, agendas, and action tracking.
Drive 3-in-a-box alignment (Product, Engineering, Technical Leads) to ensure clear ownership and execution.
Performance & Reporting
Define and track key performance indicators, from engineering productivity to vendor spend.
Build dashboards and reporting tools that provide actionable insights for senior leaders.
Ensure accountability and transparency across a fast-paced, global engineering organization.
Talent & Organizational Support
Partner with HR and Recruiting on hiring plans, workforce strategy, and headcount growth.
Support organizational design, workforce planning, and long-term growth initiatives.
Promote a strong culture through morale programs, recognition initiatives, and change management.
Innovation & Emerging Technologies
Explore and apply AI, automation, and cloud tools to enhance operational efficiency.
Identify opportunities to accelerate delivery and improve decision-making through technology.
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
Typically requires a Bachelor’s degree in computer science and a
minimum of 15 years of related experience; or an advanced degree
with 12+ years of experience; or equivalent related work experience.
Proven ability to manage budgets of $100M+ and scale complex, global organizations.
Strong background in cloud engineering or digital platforms (banking/fintech experience is a plus).
Deep understanding of Cloud Financial Operations and how they connect to people, platforms, and products.
Experience using AI and emerging technologies to improve operational efficiency.
Exceptional communication and executive presence, with the ability to influence senior leaders.
Skilled at building operational frameworks, governance processes, and metrics that drive measurable results.
Comfortable navigating high-visibility, fast-paced environments where clarity and structure are critical.
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Top Skills
What the Team is Saying
What We Do
Want to feel truly valued at work? Check out Q2! Our unique company culture and super-hero employees, are what sets us apart. We know how to get it done and still have fun! Q2 builds the leading mobile banking software platform serving Credit Unions, Banks (large and small), Community Banks and Financial Institutions. Our mission is to build stronger and diverse communities by strengthening their financial institutions. Q2 prioritizes innovation, collaboration and celebrating our employees who make our mission successful. Q2 is a national "Best Place to Work" Award winner 3 years running! Join our "Circle of Awesomeness"! #Q2Peeps
Why Work With Us
Nothing builds trusting, collaborative relationships like a fun atmosphere and a shared sense of purpose. Q2 is known for our collaborative, friendly and mission driven culture. We prioritize career development and employee recognition. We value our customer relationships and our global impact.
Gallery
Q2 Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work environment allows us to work, where we work best! Employees can choose when to work from home and when to work in-person. Q2 also has a few specific days a month, where functional groups are in office collaborating together.
