Since our launch in 2013, Confiant has solidified its position as a trailblazer in cybersecurity with our first and only technology that actively blocks bad ads. Our mission? To rid the digital world of malvertising with every bad ad we detect. Our ground-breaking technology makes it easy to identify, block, and replace the intrusive ads that threaten our clients' reputation, revenue, and resources. We've integrated with 100+ major US publishers and ad platforms, and our seasoned security team has developed real-time monitoring systems capable of unearthing even the most sophisticated malvertiser methods.
The Role
We're looking for a data-driven Operations Engineer to build the infrastructure, insights, and automation that power our client-facing teams. Reporting to the Head of Operations, you'll bridge technical and business teams, using data to drive efficiency, decision-making, and growth across Sales, CS, Product, and more.
Responsibilities
- Data Strategy & Market Intelligence: Build systems to collect and analyze internal data and external market trends to guide strategy.
- Internal Analytics & Reporting: Develop pipelines and reporting that combine internal metrics with market benchmarks.
- Strategic Operations: Design scalable solutions that improve operations and unify cross-functional teams.
- Market Research Automation: Automate collection and alerts for industry trends, competitor updates, and market shifts.
- Data Infrastructure & Analytics: Maintain robust data pipelines, dashboards, and predictive models for usage and revenue insights.
- Sales & CS Enablement: Build tools and integrations to improve workflows and surface customer intelligence.
- Process Optimization: Identify automation opportunities and streamline processes across revenue teams.
- Customer Intelligence: Aggregate and analyze usage data to spot churn risks, upsell signals, and competitive insights.
Requirements:
- 3+ years of experience in software engineering, data engineering, or similar technical role
- Strong programming skills in Python and/or similar languages
- Experience with SQL and database management
- Expertise in data visualization tools (Tableau, Looker, etc.)
- Experience with market intelligence tools and competitive analysis platforms
- Understanding of CRM systems and sales tools
- Proficiency in ETL processes and data pipelines
- Knowledge of machine learning and predictive analytics
- Experience with web scraping and automated data collection
- Strong analytical and problem-solving skills
Nice to Haves:
- A background in sales operations and/or customer success
- Experience with Hubspot development and administration
- Knowledge of AdTech or cybersecurity industry and understanding of their respective markets
- Experience with cloud platforms (AWS, GCP, Azure)
- Familiarity with BI tools and data warehousing
- Understanding of RESTful APIs and web services
Why Join Us?
- Opportunity to shape the data and reporting foundation of our revenue operations
- Work with cutting-edge technology in the cybersecurity space
- Direct impact on company growth and customer success
- Collaborative environment bridging technical and business teams
- Exposure to enterprise sales and customer success processes
Benefits
- Fully Remote
- Unlimited Paid Time Off
- Sabbatical
- Stock Option Plan
- Exceptional Health Care Plans (Medical, Dental & Vision)
- FSA & Commuter Benefits
- Employee Sponsored Disability & Life Insurance
- 401(k) Plan with Automatic Employer Contribution
- Enhanced and Extended Family Leave
- Learning & Development Budget
- Yearly Office Supply Stipend
- Free Global Co-Working Membership
Compensation
- Base: $80,000 - $120,000/year, dependent on location and experience
- Eligible to participate in Company Bonus Plan
Confiant is a fully remote company, committed to fostering an inclusive, dynamic work environment where every voice is heard and every contribution matters. If you're eager to make an impact in cybersecurity, while being part of a world class team, we're your perfect fit. Join us at Confiant and help revolutionize digital ad security and shape the future of a safer digital world.
We strongly encourage women, members of the BIPOC community, members of the LGBTQIA+ community, people with disabilities and people who are neurodivergent to apply.
To learn more about us, please visit www.confiant.com
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What We Do
Confiant is the cybersecurity leader in detecting and stopping malvertising attacks and offering control over ad security, quality, & privacy issues that plague the online advertising industry and victimize users. Our unique integrations give us unparalleled visibility into the phishing, malware and scam attacks that target victims via ads.
Why Work With Us
Confiant is a small but mighty, purpose driven team. We care about our employees and believe in wholeheartedly in our company values. We provide and sponsor professional development opportunities and wellness programs.
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