Main Purpose of Role:
The Operations Coordinator will be responsible for generating internal reports on vessel operations in port, supporting operational analysis and financial reporting.
Assisting with all operational activities related to vessels and marine terminals. Responsible for creating vessel scheduling reports to support operational decision-making, including key details such as highlights, earliest receivable dates, cargo cut-off dates at ports, destination changes, and other administrative tasks.
Generating reports for all ZIM-operated and partner vessels serving designated ports in the USA.
Main Tasks:
- Prepare Actual Departure Repository (ADR) reports for vessels carrying ZIM cargo within the required timeframe.
- Manage vessel arrivals and departures using the company system, AgenTeam.
- Create and maintain the vessel schedule, resolving any discrepancies.
- Coordinate Earliest Receivable Dates (ERD) and vessel cutoffs with ports, partners, and customer service.
- Process Change of Destination (COD) requests in compliance with regulatory guidelines.
- Collaborate with local branch operations managers to gather information and complete reports as needed.
- Identify and address reporting discrepancies to ensure accuracy in operational performance and billing.
- Prepare, analyze, and distribute internal reports to support company revenue goals and vessel/port objectives.
- Assist in developing operational strategies aligned with industry trends and changes.
- Identify and recommend process improvements and system enhancements.
- Perform administrative tasks as assigned
• Academic education: High School.
• Previous experience in the shipping industry preferred.
• Experience with MS and Windows Programs.
Skills Required
- High School diploma or equivalent
- Previous experience in the shipping industry
- Experience with Microsoft Office and Windows programs
What We Do
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.
