CULTURE SNAPSHOT:
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE:
Broad River Retail is currently seeking an Operations Coordinator or Professional to join our Operations team. The position is responsible for utilizing multiple operating systems, data entry, audits, product quality, communicate effectively, assist leadership and delivery teams.
DAY IN THE LIFE AS THIS MEMORY MAKER:
- Assist BRR leadership and 3rd part delivery teams during load out
- Navigate through multiple operating systems
- Confirm product quality and provide replacement pieces when needed
- Audit prep lanes
- Data entry on shared spreadsheets
- Communicate interdepartmentally both verbally and in written form
- Maintain organized and safe workspace for self and others
- Exhibit personal excellence by accepting cross-training opportunities.
- Maintain personal and facility safety by following all material handling and warehouse safety guidelines.
- Follow company Attendance Policies.
#BRROperations
QualificationsWHAT YOU'LL NEED TO SUCCEED:
- Visual awareness and understanding of furniture quality.
- Customer Service mindset
- Oral communication and listening skills.
- Ability to work well with a team.
- Adaptability for changes in the work environment.
- Microsoft Excel, Teams, and Outlook experience.
- Strong written and verbal communication skills.
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
- Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring
- Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds
- Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERSK & BENEFITS:
- Hourly Rate of $20-22/hr. Paid Weekly.
- This position operates on a contract-to-hire basis
- Guaranteed Hourly Raise at time of Conversion
- Medical, dental, vision, and life insurance options after conversion
- Paid time off and 401K matching contribution after conversion
- Employee discount (40%) at Ashley HomeStore
- Internal Opportunities for career growth and advancement
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
Skills Required
- Visual awareness and understanding of furniture quality.
- Customer service mindset.
- Oral communication and listening skills.
- Strong written and verbal communication skills.
- Ability to work well with a team and accept cross-training.
- Adaptability to changes in the work environment.
- Experience with Microsoft Excel, Teams, and Outlook.
- Ability to routinely lift or move objects up to 75 pounds and team lift over 75 pounds.
- Follow material handling and warehouse safety guidelines and company attendance policies.
What We Do
Founded in 2003 and headquartered in Fort Mill, South Carolina, Broad River Retail is the largest and fastest-growing independently owned Ashley HomeStore licensee. The company operates 28 Ashley Stores and four Ashley Outlets across North Carolina, South Carolina, and Georgia. Its mission is centered on 'Furnishing life's best memories' by providing a wide range of home furnishings through an elevated shopping experience.
