Operations Coordinator

Description

HOW YOU WILL IMPACT THE BIG PICTURE:

The Operations Coordinator supports EWTN News leadership by managing team coordination, logistics, and operational workflows with a focus on efficiency and communication. This position bridges multiple functions, including HubSpot management, contract tracking, and event planning, to enhance organizational effectiveness.

WHAT YOU WILL DO:

• Support the COO and Strategic Operations Managers of EWTN News by drafting memos, briefs, and correspondence, as well as calendaring, meeting preparation, expense routing.
• Support Digital Marketing and advertising initiatives through email and e-blast execution; maintaining list hygiene and performance reports; track YouTube analytics, revenue, and projections. 
• Maintain the master contract and subscription tracker; flag upcoming renews as needed.
• Serve as first point of contact for inbound internal and external requests directed to the COO and Strategic Operations Manager; draft responses appropriately. 
• Partner with administrative team to support office management, coordinate meeting logistics, track cross-functional deliverables, and support billing-related tasks.
• Collaborate with teammates for special events planning for both on and off-site.
• Draft and maintain standard operating procedures; identify process gaps and recommend practical improvements.

ABOUT YOU:

• You have a minimum of three to five years of prior experience in operations, administrative, or coordinator roles, ideally in media, publishing, or a mission-driven organization. 
• You have a BA in Journalism, Communications, or other related field.
• You are a practicing Catholic with an understanding of the faith and a strong commitment to EWTN’s mission.
• Mid-level HubSpot experience or demonstrated ability to learn HubSpot quickly; ability to work efficiently with email workflows, list management, and basic reporting; proficient working with the Microsoft 365 suite.
• Excellent written and verbal communication skills, with the ability to draft professional correspondence on behalf of leadership. 
• A pro-active self-starter with a can-do attitude and a strong work ethic.
• Highly organized and detail-oriented; able to multi-task at a high level to manage multiple priorities across competing stakeholders. 
• Comfortable using AI tools to accelerate routine work; prior experience using Copilot, ChapGPT or equivalent is preferred.
• Ability to work with discretion and project a professional demeanor at all times; proven ability to handle confidential information. 
• Flexible to work an adjusted schedule when necessary, for events and special projects.

PREFERRED QUALIFICATIONS: 

• Bilingual; proficiency in reading/writing/speaking in any language(s) in addition to English; Spanish is preferred
• Experience supporting executive-level leaders 
• Familiarity with monday.com or equivalent project management tools 

WHAT YOU’LL LOVE ABOUT WORKING HERE:

• We offer a career with purpose! Apply your talents, knowing your contributions help to advance EWTN’s mission of sharing the  Gospel with the world. 
• Caring environment - we value the importance of family/life balance and welcome you as an EWTN family member, not just an employee. 
• Competitive salary and comprehensive benefits package including Health, Dental, Vision, Life & Disability insurance and Retirement Savings Plan. 
• 11 Paid Holidays and generous Paid Time Off program. 
• Tuition reimbursement through our partnership with Catholic International University. 
• Spiritual enrichment - freedom to participate in Mass, visit the chapel for prayer or attend an annual retreat. 
• Ability to learn alongside legacy employees while bringing new ideas to the growing team!