Operations Coordinator

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Location: Grapevine, TX

Job Summary:

The Operations Coordinator is responsible for supporting the leadership team on a spectrum of daily operations and administrative tasks. This individual will oversee daily operations of office timelines, deadlines, site documentation, site contacts, and coordinating activities of senior team members. Additionally, the Operation Coordinator will carry out all duties as assigned in accordance with the company’s policies and applicable laws. Must work well in a collaborative environment with managers and team members. Reports directly to the General Manager.

Key Responsibilities:

• Execute a variety of administrative and daily office operations tasks, including, but not limited to, managing correspondence, filing, scanning, shipping, data entry, contact management, ordering supplies and tracking inventory, meeting agendas and notes.

• Support internal departmental communication for weekly staff meetings, special event/project meetings.

• Follow up with correspondence or calls meetings as required.

• Compile month-end reports from site for General Manager.

• Contribute to team effort by accomplishing tasks, goals, directives, and providing input, feedback, creative ideas, and being solution oriented.

• Liaison for outside vendors as required: adherence to agreements, oversight of deliverables, contract enforcement on all sectors.

• Work with team to help find creative solutions to problems as they arise.

• Manage and report all expenses: receipt tracking, submission and data entry into project budgets.

• Reconcile project credit cards.

• Coordinate and schedule travel, meetings, and appointments for managers, employees and recruits.

• Other duties as assigned, including cross-training into other departments.

Required Qualifications

• 3 years of administration/production experience and/or holding a support role for individuals, teams, or organizations.

• Strong computer literacy required, proficient in Google Suite.

• Excellent critical thinking and creative problem-solving skills.

• Organized and self-motivated with a strong attention to detail.

• Excellent time management and organizational skills.

• Excellent interpersonal skills.

• Adaptable to changing needs and possess the ability to take on new tasks

• Must be agile and adaptable based on the needs of a dynamic work environment and collaboration with diverse teams.

• High school diploma/GED required

• Experience managing complex schedules and deadlines.

• Experience working in an environment where discretion regarding sensitive or confidential information was required.

Work Environment and Physical Demands 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.  

Work Environment: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners. This position also works in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/ or enclosed spaces. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night. Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may  include the wrists, hands, and/or fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   Must be able to lift up to 20 pounds at times.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Schedule:

This is a full-time position that requires the ability to work a flexible schedule including evenings, weekends and holidays.

Supervisor Responsibilities:

This position does not require supervisory responsibility.

Travel 

This position does not require travel 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HDHP*

• Dental and Vision Insurance*

• HSA, HRA, and FSA options*

• 401k Retirement Plan

• Company paid Life Insurance Policy and Disability Coverage(s)*

• Voluntary Critical Illness and Life Insurance Policies*

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch and Cafes

• Admission to Meow Wolf attractions for employees and guests

*Regular or Project Based Full-time positions

Please visit www.meowwolf.com/careers for more information.