Job Objectives: The Operations Coordinator position is responsible for a variety of maintenance related tasks to ensure the efficient daily operations of a business. Duties typically include performing administrative tasks, assisting with project management, and ensuring compliance.
ESSENTIAL JOB FUNCTIONS:
- Prioritizes, assigns, and monitors service requests via Sightplan
- In coordination with the Maintenance Supervisor, establishes daily work schedules of maintenance personnel
- Schedules pre-move out inspections and final move out inspections with resident
- Creates purchase orders for vendor related services
- Schedules vendors for unit turns based on pre-move out inspection and final move out inspection information provided by Maintenance Supervisor
- Inputs unit turnover vendor and maintenance work orders into Sightplan and monitors accordingly
- Follows up on CMS projects with property and CMS Manager including preventative maintenance needs with resource management to ensure efficient and thorough completion
- Contacts residents verbally or electronically ensuring the work was completed professionally, thoroughly, and requesting completion of survey upon receipt. Recommends and implements improvements where appropriate based on feedback received
- In partnership with Maintenance Supervisor, purchases supplies, equipment, and services as necessary with orders provided via Maintenance Supervisor. Monitors and escalates as needed budgeted variances to General Community Manager.
QUALIFICATIONS:
- High school diploma or equivalent required, college degree preferred
- Customer service experience preferred
- Proven organizational and time management skills
- Valid driver license and automobile insurance
- Knowledge of Microsoft Suite and property management software
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $24.50 - $33.50 per hour. New hires generally start between $24.50 - $29.09 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.Top Skills
What We Do
Essex Property Trust, Inc., is a fully integrated real estate investment trust (REIT) that acquires, develops, redevelops, and manages multifamily residential properties in San Diego, Orange County, Los Angeles, Northern California and the Pacific Northwest. Since its founding in 1971, Essex has made a commitment to the vibrant coastal economies in which we operate, we continually push to innovate, improve, and add value to the lives of our residents, associates, and shareholders.
Working at Essex is more than just a job. We believe our employees deserve a rewarding career with opportunities to grow their knowledge, skills and experiences, and we pride ourselves on five values to ensure we're staying true to ourselves and the communities that we serve: act with integrity, care about what matters, do right with urgency, lead at every level and seek fairness.
Our employee experience is driven by an inclusive culture and a diverse team of people with common values. We pursue excellence at every turn and aim to re-imagine our people programs with technology-driven innovations, upgrading and standardizing how we work, and offering programs that allow our employees to achieve physical, mental and financial well-being. Working at Essex is not a destination. It is a journey where you can confidently build your career, knowing we’re always dreaming up what is next at Essex.
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