Operations Coordinator

Core Laboratories is the Reservoir Optimization Company™

Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit https://www.corelab.com

At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important.

Job Title:  Operations Coordinator              

Reports to: Base Manager

Division/Dept: Owen Oil tools                      

Country:  Thailand                                                                           

SUMMARY: To provide operational support to customers with technical product and/or services information. Decisions and problem-solving are guided by policies, procedures, and business plans, solving complex problems of a recurring nature.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following are the primary duties and responsibilities:

• Encourage all Field Service Representatives (FSRs) to strive toward achieving the goal of Target Zero, ensuring a workplace free from incidents and injuries.
• Job Context and Main Activities are Outline the context in which the job operates and record the types of activities involved in achieving principal accountabilities.
• Promote and support the allocation of necessary resources to achieve excellent QSHE (Quality, Safety, Health, and Environment) performance across all operations.
• The job holder has direct accountability for all operations and services Area of Responsibility ensuring costs are controlled operation activities (products, equipment, maintenance etc.).
• To ensure that the required level of operational/technical experience is maintained and adequate training of staff is carried out.
• To ensures operation report an “operating plan” is agreed upon and goals and objectives are set jointly by the Region, Base Management and job holder.
• Lead initiatives for continuous improvement in QSHE performance, fostering a proactive and accountable safety culture.
• Collaborate with cross-functional teams to ensure operational efficiency while maintaining high safety standards.
• Support technology transfer and contribute to operational planning to enhance service delivery and innovation.
• Manage inventory and job operations within Thailand, ensuring timely execution and resource availability.
• Establish and maintain systems for measuring operational performance, enabling data-driven decision-making.
• Lead and develop direct reporting staff, providing guidance, training, and performance feedback.
• Collaborate with executive teams to evaluate and improve operational strategies aligned with business goals.
• Maintain strong relationships with customers and suppliers, ensuring satisfaction and long-term partnerships.
• Ensure compliance with company policies and procedures, promoting consistency and accountability.
• Oversee equipment and facility maintenance programs to ensure operational readiness and safety.
• Promote company products and services within the assigned area of responsibility to support business growth.

RELATIONSHIPS:

• Other Field Service Reps; Suppliers, Customer office and well site-based supervisors and engineers responsible for planning and job execution.
• Maintains a close working relationship with the Country Management, ensuring that a high level of support is forthcoming to aid short- and long-term activities.

QUALIFICATION REQUIREMENTS

• Bachelor’s degree in engineering or a related field.
• Minimum 8 years of experience in the oil field business, including at least 7 years in operations.
• Strong in English speaking, reading, written skill.
• Ability to work in various weather conditions and travel by air, sea, and land.

JOB KNOWLEDGE SKILLS EXPERIENCE REQUIREMENT:

• Proven leadership and management skills with the ability to motivate and guide teams.
• Strong organizational, analytical, and decision-making abilities.
• Excellent communication skills in English; other languages are a plus.
• Valid passport, and driver’s license.
• Willingness to work in Thailand and travel as needed.
• Familiarity with SSHE standards and IMS 9001/14001/45001 procedures.
• Ability to develop and implement operational strategies aligned with company goals.
• Experience in customer engagement, contract negotiation, and supplier relationship management.

ADDITIONAL REQUIREMENTS AFTER BEING HIRED:

• Actively ensures that his/her own health & safety, and the health & safety of all fellow workers or other workers are preserved at all times.
• Ensures full awareness of and compliance with, the requirements of all relevant Company/Customer HSE Handbooks, procedures and emergency procedures.
• Propose and gain approval for long and short term plans for all operations within Thailand (Defined as “Area of Responsibility”) enabling the Company’s commercial and financial objectives to be met.
• Contact customers within his Area of Responsibility to enhance and promote Company products/services, negotiate new business and assist in the ultimate signing of contracts.
• Co-ordinate operation and services activities within the Area of Responsibility business unit.
• Develop operational policies and procedures, which will ensure Area of Responsibility continues as a dynamic and profitable business.
• Identify with, and understand the client’s requirements by means of promoting, exposing and creating awareness of our product offerings throughout Area of Responsibility
• Ensure that key positions within the Operations group of the Area of Responsibility are staffed with the caliber of people who are motivated to meet the Company’s operating requirements.
• Contact customers to enhance and promote Company products and services and to ensure the smooth running of the day-to-day operation.
• Direct short- and long-range equipment and facility maintenance program within his Area of Responsibility.  Have equipment in a state of readiness thereby providing the customer with the best possible products/service and obtaining the maximum life of equipment consistent with the lowest possible cost.
• Ensure operational activities with Area of Responsibility comply with the company’s policy and procedures and are performed in a cost-effective manner, maximizing the use of Company resources.
• Manage, motivate and discipline subordinates, enforce Company policy rules and regulations.  Maintain efficient and harmonious employee-employer relations.
• Ensure that immediate subordinates meet the objectives set and provide them with guidance and support to help them achieve required results.
• Develop and maintain relationships with key customers and important suppliers so that Area of Responsibility can meet its objectives.

SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Leading Self: has a self-awareness of how actions are perceived and how to respond to feedback.  Leading with empathy towards others and understanding the world from their point of view.
• Customer Orientation: Focused on delivering high-quality service and meeting client expectations.
• QHSE Awareness: Understanding of safety, security, and quality standards within the industry (advantageous).
• Communication & Collaboration: Strong interpersonal skills to liaise with internal teams and customers.

WORK ENVIRONMENT:

• Working environment will result in employee being exposed to various weather conditions in an outdoor environment, sun, heat, wind cold, rain and etc
• Employee will be expected to heed weather conditions and prepare accordingly. Safety and harsh weather condition clothing and work related safety accessories will be provided where necessary
• Employee may be required to work and travel in confined spaces and in climate and non-climate controlled service centers. All appropriate precautions will be taken to ensure the facilities conform to HSE standards and regulations.
• Employee may be required to travel by air, sea, and public/private ground transport.
• Employee will be required to work at both onshore and offshore oil and gas well sites.

Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.