Operations Coordinator

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Nashville, TN
In-Office
Design
The Role

We’re scouting for an Operations Coordinator for a standout small business in Nashville specializing in full-service custom drapery in the fabrication niche of Interior Design! If you’re looking to grow your career while adding efficiency to a small business in an exciting, lucrative, and creative niche that services architects, interior designers, and home owners, this one’s for you!

Schedule: This is a 100% onsite role. 7am-3pm or 8am-4pm, M-F.

Compensation: Offer range of $50-60k/year, experience dependent

Benefits:

  • Get in on the ground floor! We are a 3-year-old, growing, scaling business! 
  • Potential to grow into a people manager within Year 1. 
  • Potential for longterm growth into Director of Operations or Project Management/Sales roles.
  • PTO: 5 days of elective PTO/ year + 5 paid days surrounding Christmas and New Year's holidays.
  • Paid Holidays Per Year: 6
  • We all “make the coffee!”: Enjoy a close-knit, open-minded, teamwork-based culture where everyone on the team has a “figure it out” factor. 

A Day in the Life in 4 Parts

  • Team Leadership: Act as a support to our 2 project coordinators. Answer workroom staff questions and liaise with project managers where needed. Potential growth into people manager of a workroom staff of 6+ seamstresses/seamsters within Year 1. 
  • Inventory Management: Ordering and track workroom supplies and raw materials, interfacing with vendors, team members, and end users where needed. Receiving and stocking inventory, organization stock of both workroom/project and office supplies. Label and inspect incoming fabric and hardware. Pack and prep items for install. 
  • Scheduling and Administration: Overseeing of fabrication schedule and workroom efficiency by keeping your finger on the pulse of projects, inventory, and day to day operations. Provide insight and innovation to appropriate sequencing of projects in and outside of the workroom. Be present for any incoming phone calls and proactively reach out to on and offsite team members where needed.
  • Facilities management: Act as the primary team player when it comes to all things facilities, pitching in to promote fabric organization and cleanliness in the office, workroom, and storage areas. Proactively identify needed physical improvements and tackle them on a routine or as-needed basis.(We have a team mindset and a weekend cleaning crew but need a point person on care for the environment on the day to day.)

Qualified Applicants Have:

  • A thirst for efficiency and a go-to, figure-it-out factor.
  • Agility with tooling and process creation/innovation, with ability to become adept with programs such as Airtable.
  • A natural gift for leadership, including the soft skills that need to accompany an assertive problem solving mindset.
  • Experience with inventory management and/or administration/business coordination.
  • Experience in project management and a demonstrated track record managing detailed project specifications with excellence. 

Ideal Candidates Have:

  • Experience in sewing, window treatments or a manufacturing environment
  • Are former people managers and/or former project managers in the design space.
  • Are bilingual English/Spanish speakers. 

Interested and qualified? Start a conversation with us by applying today. We can’t wait to talk with you! 

Behind the Design and its affiliates are equal opportunity employers.

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The Company
HQ: Chicago, IL
6 Employees
Year Founded: 2018

What We Do

Behind the Design specializes in recruiting, training, and operations process development for interior design and home remodeling companies. Our mission is to engage, educate, and evolve small businesses, by creating training and operational systems that will inspire their employees, streamline costs, and develop a ROCKSTAR culture to drive profits!

From window coverings to interior design, furniture and flooring, closets and painting or electrical, if you serve a residential or commercial clientele that provides full circle consultation to install services, we will assist you in building your business to be scalable from $2m to $10m and beyond. We will help you find the right people and put them in the right seats, train them to be productive in their sales, customer service, or business development roles, and craft procedure manuals that will give them a roadmap to succeed.

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