Operations Coordinator

Posted Yesterday
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Ciudad de México, Cuauhtémoc, Ciudad de México
Entry level
Artificial Intelligence • Information Technology • Business Intelligence
The Role
The Operations Coordinator will oversee event production, managing budgets, resources, and operational processes, ensuring events run smoothly and meet client expectations. They will collaborate with various departments while ensuring compliance with safety and sustainability regulations and addressing any operational challenges that arise.
Summary Generated by Built In

Descripción de la empresa

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Descripción del empleo

The Role:

This role oversees the organization’s production of events, exhibitions, and congresses. Providing inspired leadership, collaborating with event and sales leaders and other departments, such as marketing, customer success and purchasing, to ensure the events meet or exceed clients’ or customers’ expectations. Make sure the event’s operations run smoothly and effectively. Oversees budgets. Ensure the company conducts its business safely and complies with safety and sustainability rules and regulations. Ensures the planning of the events contemplates the appropriate times and movements.

Key Responsibilities:

Manage the operations budget, ensuring cost-effectiveness and resource allocation for various operational aspects such as feature construction, logistics, staff, etc.

Ensures operational processes and platforms, such as Show cycle timelines, Sphera, Fundamentals, etc.

Manage the necessary resources for the events, determining the required products, services, and suppliers.

Level of satisfaction of internal and external clients.

Develop, implement, and review operational procedures.

Supervises that the Sustainability (fundamentals) actions and requirements are executed in a timely manner in conjunction with the Operation Manager.

Supervises that the Health and Safety (EH&S) functions and requirements are executed in a timely manner according to the guidelines issued by local authorities and global team, all this in conjunction with the Operation Manager.

Prepare annual event budgets and forecasts. Liaise with the finance team to ensure compliance with event Budget.

Ensures direct reports competencies and capabilities development by identifying and determining training needs, providing them with training so that they keep sharp and at the forefront.

Anticipate and address any operational challenges or issues that may arise during the show, providing quick and effective solutions.

Requisitos

  • Excellent Microsoft suite, Autocad, ExpoCad, CRM, and other applications for proper event management.
  • Experience in handling spaces and managing floor plans for shows.
  • Attention to detail and a commitment to delivering high-quality experiences.
  • Highly/Intermediate effective communicator both verbal and written in English and Spanish.
  • Knowledge of Autocad or ExpoCad will be an asset.

Top Skills

Autocad
Expocad
The Company
HQ: London
3,741 Employees
Hybrid Workplace
Year Founded: 1998

What We Do

Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist, connecting people with knowledge to help them learn more, know more and do more.

We're a FTSE 100 company with 10,000 colleagues working in over 30 countries and a presence in all major regions, including North America, South America, Asia, Europe, the Middle East and Africa.

Informa has five business divisions: Informa Markets, Informa Connect, Informa Tech, Informa Intelligence and Taylor & Francis.

We are home to hundreds of leading brands, serving businesses and professionals who work in any one of dozens of specialist markets through brands such as Citeline, Arab Health, CPhI and EBD Group in Pharma, Pharma Ingredients and Biotech; SuperReturn, EPFR and FBX in Finance; Lloyd's List in Maritime; New Hope and Natural Products Expo in Health & Nutrition; Routledge, CRC Press and F1000 Research in Academic Publishing; Black Hat in Cybersecurity; AI Summit in Artificial Intelligence; and many more.

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