About RapDev
We specialize in modern ITOM, ITAM, ITSM, DevOps & SecOps ServiceNow delivery and implementations as well as integrations and services for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across your organization.
About the job
We're seeking an Operations Coordinator in Boston to join our team! If you have strong administrative experience, a sense of humor, and a “get it done” attitude, we want to hear from you. In this role, you'll help ensure the smooth running of both our in-office and remote operations. Reporting to the People Operations Manager, you'll be involved in various aspects of people operations, office management, and administrative support—all while keeping things fun and efficient (snack lovers, we see you!).
What you'll do:
- Vendor Management: Assist in maintaining relationships with office vendors and software providers to ensure seamless operations.
- Employee Onboarding/Offboarding: Support tactical onboarding and offboarding processes including allocating hardware and software, systems access, and distributing onboarding materials.
- Office Coordination: Order, stock, and optimize in-office snacks, drinks, and supplies, making sure the team is always fueled and happy.
- Event Planning: Help plan and execute company events approximately every quarter, contributing to a great company culture.
- Executive Support: Temporarily manage our founder's calendar, travel, and conference arrangements during our current Executive Assistant's parental leave (4–6 months).
Who you are:
- Bachelor’s degree or equivalent experience in Operations, Communications, Marketing, or a related field.
- Proven experience in office coordination, including working with vendors and managing supplies.
- Familiar with calendar and travel management, with a proactive approach to solving problems.
- Experience in organizing events or meetings is a plus.
- Personable, highly organized, and able to handle sensitive information with discretion.
Benefits
- 100% Employee Healthcare Coverage (Medical, Dental & Vision)
- Retirement Plan (5% 401k Match)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Hybrid Work Opportunities
- Fitness & Commuter Subsidies available
- Equity (without a vesting period)
- Relocation Assistance
- SL & LT Disability
- Visa Sponsorship
What the Team is Saying
What We Do
We help customers of all sizes transform into true DevOps organizations. We've taken several customers from deploying applications once a month to hundreds of times a day.
We're a team of experienced ServiceNow Wizards and passionate SRE's contributing to the open-source community, who have built multiple enterprise-scale CI/CD pipelines and integrations to help your organization build velocity in your release cycle.
We specialize in helping organizations go through a full transformation of their Development and engineering teams, allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tool integrations to Culture and Organizational changes.
Why Work With Us
We believe in customer-centric relationships built on transparency, flexibility, and innovative problem-solving. We like to work on cool tech and solve interesting problems. We’re fast paced, but not at the expense of quality work. And we’re competitive – but only at our weekly poker game nights.
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RapDev Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
