Operations Coordinator

Company Overview:

Second Order Effects (“SOE”) is an engineering consulting firm that transforms uncertainty into fully functional hardware and software. We work on projects at all stages of development; we perform analysis, build prototypes, and take products to market. Our team solves high-impact problems across numerous industries, including automotive, aerospace, consumer electronics, industrial automation, biomedical, and green energy. Our designs control rocket engines, manage satellite communications, instrument fusion reactors, and are enjoyed by consumers around the world. The only thing we won’t build is weapons.

Founded in 2016, Second Order Effects has 50+ employees (and counting!) in offices in El Segundo, California and Redmond, Washington. We've worked with 130+ clients on 250+ projects as a partner, on retainer, or on demand.

How do we do this? We prioritize others, build the right thing, welcome difficulty, and play the long game. Learn more at soeffects.com! 

Team Overview:

The Operations Team at SOE supports the company as a whole to create the necessary environment for the best engineering to occur. Each member of the team comes from unique and diverse backgrounds to ensure the company is properly resourced and that money flows smoothly and responsibly throughout the organization.

Job Overview:

The Operations Coordinator role interacts with all aspects of the SOE business to enable its activities, all the way from daily transactional activities such as purchasing, inventory, and logistics to helping with process improvement and deployment of new company systems. 

What You Will Do:

Transactional Activities

• Handle and fulfill purchasing and shipping requests while escalating problems to senior members of the Operations Team, including monitoring communications on group email accounts for purchasing operations
• Manage vendors, including initial onboarding and working with internal and external stakeholders to resolve issues
• Process incoming invoices and bills to ensure timely payment and quality of accounting
• Liaison with subcontractors and independent contractors on payment and contractual matters
• Assist with office and facility management tasks, such as lab and facilities inventory, scheduling and supervising maintenance personnel, and organizing preventative maintenance activities

Process Improvement 

• Assist on and eventually lead projects to improve systems and processes that support SOE Operations

Project Controls

• Manage and track independent contractor hours to ensure accurate project accounting for contractor expenses as well as ensure contracts stay updated if issues arise
• Communicate with Project Managers to supplement and plan purchasing forecasting
• Assist and eventually develop systems and processes that help SOE’s projects stay within budget and on schedule
• Manage and regularly audit project inventories to ensure 100% accountability of project purchased or customer owned assets

What You Will Need:

• Bachelors or Associates degree or equivalent
• 1-3 years experience working in an office environment on a service oriented team
• Excellent verbal and written communication skills with attention to detail
• Familiarity with general accounting and data analysis to support SOE accounting teams
• High level of organization and responsiveness
• Desire to proactively grow and increase impact in the role at SOE
• Effective use of computers and good typing skills and familiarity with software tools such as Google Workspace, Microsoft Excel, and Atlassian Jira

What Would Be Useful:

• Degree in Business Administration, Finance, Accounting, or a related field
• Experience with project management frameworks, processes, and systems (Smartsheet, Microsoft Project, Agile, Waterfall)
• Experience with accounting and purchasing software (QuickBooks Online, Bill.com)

Benefits:

• Compensation range of $66,400-$90,000 + equity incentive plan
• Flexible work hours and work from home policy 
• 100% employer-paid health insurance (Medical, Dental, Vision) for employees + 50% dependent coverage
• Unlimited paid time off policy, 11x paid company holidays, 12x paid sick days
• 401(k) retirement account and employer matching (Safe Harbor 4%)
• Generous paid parental leave
• Relocation assistance available if 50+ miles away from the office
• Electric Vehicle (EV) charging ports
• Daily catered lunches, snacks, and accessible kitchen

Additional Requirements:

• Applicant must be willing to work 40 hours a week on-site in El Segundo, California, USA
• Applicant must be eligible to work on ITAR projects
• Job Type: Full-time (Salary)

ITAR Requirements:

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Unfortunately, we are unable to provide sponsorship at this time.

Equal Opportunity Employer:

Second Order Effects is proud to be an Equal Opportunity Employer; employment with SOE is governed on the basis of excellence and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.